Service Assistant - Nashville, United States - Jenis Splendid Ice Creams LLC.

Jenis Splendid Ice Creams LLC. Nashville, United States

1 week ago

Description

Position: Service Assistant at Jeni's Splendid Ice Creams

Jeni's Splendid Ice Creams is on the lookout for a talented Service Assistant to join their team at the 5th & Broadway location in Tennessee.

At Jeni's, they are dedicated to crafting exceptional ice creams and fostering connections among people. Their scoop shops are the heart of their mission, where they proudly serve their handcrafted ice creams and create a space for people to come together and enjoy moments of joy and conversation. They have a deep appreciation for people, ice cream, and view their creations as works of art.

Service Assistants at Jeni's are full-time team members responsible for overseeing shifts, managing inventory, handling deposits, and serving as mentors for the shop team. They are experts in all operational and service aspects of the business, working varied shifts including openings, closings, and weekends. Punctuality and reliability are key qualities for success in this role.

Reporting to a Shopkeeper or Shopkeeper Apprentice, Service Assistants receive specialized training in daily operations, coaching team members, and effectively communicating with leadership to ensure smooth operations and exceptional customer service.

Key Qualities of a Service Assistant at Jeni's:

Full-time availability with evening and weekend flexibility
Dedication to customer service excellence and setting a positive example
Energetic, positive, and effective communicator
Strong work ethic, sound judgment, and compassionate nature
Ability to remain composed under pressure and handle challenges gracefully
Proficient in managing daily functions and delegating tasks
Committed to the well-being of the team, community, and environment

Benefits Offered by Jeni's for Service Assistants:

Competitive hourly rate with tips
Full-time hours with paid time off and holidays
401k matching after 3 months, plus a one-month paid sabbatical after 3 years
Annual day off to volunteer for a cause that matters to you
50% discount at Jeni's Scoop Shops and online
Opportunities for career growth and advancement

About Jeni's Splendid Ice Creams:

Established by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp based in Columbus, Ohio, with locations in over twenty cities nationwide. Team members at Jeni's have the chance to expand their careers and explore new horizons while contributing to their communities. If you're passionate about making a positive impact through your work, this opportunity is perfect for you.

Jeni's values diversity, inclusivity, and individuality, embracing unique talents and shared values such as dedication, resilience, and empathy. They believe that a diverse team enhances creativity and innovation, making the workplace a dynamic hub of art and ingenuity.

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Service Assistant - Nashville, United States - Jenis Splendid Ice Creams LLC.

Description

Position: Service Assistant at Jeni's Splendid Ice Creams