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Customer Service Representative
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client service representative
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Banfield Pet Hospital Richmond, VA, USA, United StatesThe Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes theproductivity of the veterinary medical team (in terms of numbers of clients and pets), ensures goodcommunication with associates and clients Client Service, Representative, ...
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Customer Service Representative
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Customer Service Representative
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Fan Services Representative
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Customer Service Representative
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customer service representative
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Field Service Representative
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Customer Service Representative
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Patient Services Representative
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Customer Service Representative
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HomeTeam Pest Defense Richmond, United StatesOverview: · At HomeTeam, we put people first.We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in go ...
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Customer Service Representative
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KEPRO Richmond, United States**Description** · Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting. Kepro is seeking resumes for a highly experienced profession ...
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Customer Service Representative
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Carpenter Richmond, United States**Customer Service Representative** · **Job Description** · Carpenter Co. has an exciting career opportunity available for a Customer Service Representative at our manufacturing plant in Richmond, VA. This position is responsible for providing customer service to our internal a ...
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Patient Services Representative
Found in: Lensa US 4 C2 - 5 days ago
Bon Secours Richmond, United StatesThank you for considering a career at Bon Secours · Bon Secours · As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a ...
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Customer Service Representative
Found in: J-Vers US C2 - 2 days ago
Teleperformance USA Richmond, United StatesCategory : Customer Service/Support · About TP · Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways. · With more ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 5 days ago
OED Solutions Richmond, United StatesAre you passionate about delivering exceptional customer service? We are seeking a dedicated individual to join our team as a Customer Service Representative. In this role, you'll play a crucial part in ensuring customer satisfaction by going the extra mile to provide friendly an ...
Customer Service Representative - Richmond, United States - Koalafi
Description
**Customer Service Representative**
at Koalafi Richmond, VA **Customer Service Representative**
**About Koalafi**
**About the Opportunity**
We are in search of a Customer Service Representative to assist in providing exceptional customer service to our rapidly growing customer base. This associate would have the unique opportunity to grow alongside the company and help shape the future direction.
This associate would be responsible for fielding inbound communications as well as initiating customer contact daily. The main goal of this position is to provide excellent customer service. Attentiveness to customer needs and a positive attitude are a must. This associate would also be responsible for making regular collections calls which includes contacting past due customers, establishing repayment schedules, and advising customers on option as well as potential impact on their credit.
Provide superior customer service
Resolve inbound inquiries and issues independently and escalate as needed.
Initiate contact with customers in order to resolve account issues.
Be flexible to perform a number of different tasks as needed.
**About You**
Excellent verbal communication skills.
1-2 years in a Call Center/Collections environment is a plus.
Collections experience preferred.
Proficiency with the Microsoft Office Suite (Excel/Word)
Candidate must be able to work independently, unsupervised, and efficiently.
Desire to work in a fast-paced, dynamic entrepreneurial environment.
Bilingual experience is a plus.
**Things we value:**
**Nerdiness**. Financial news and trends are fascinating. Seriously.
No one here gives up. We try. We fail. We try again.
If you dont get excited about point of sale financing, retail, and consumer empowerment, it simply wont work.
**Smarts:** Book and street. We have to use all of the tools at our disposal to build Koalfi.
**Empathy and Compassion.** You understand that people's access to life essential goods and services are in your hands.
Doing. Making. Yes, we have to do a lot of thinking and talking to figure this stuff out, but you cant wait to leave the conversation and build it.
**Voluntary Self-Identification**
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Koalafis Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Gender Gender Gender
Please identify your race Please identify your race Please identify your race
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
Veteran Status Veteran Status Veteran Status
Form CC-305
OMB Control Number
Expires 05/31/2023
**Voluntary Self-Identification of Disability**
We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.
Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .
You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Disabilities include, but are not limited to:
Autism
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
Blind or low vision
Cancer
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or hard of hearing
Depression or anxiety
Diabetes
Epilepsy
Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
Intellectual disability
Missing limbs or partially missing limbs
Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS)
Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Disability Status Disability Status Disability Status
1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.