Knowledge Management Specialist - Washington, United States - CACi

CACi Washington, United States

2 weeks ago

Description

Knowledge Management Specialist

Job Category:
Information Technology

Time Type:
Full Time

Minimum Clearance Required to Start: Top Secret

Employee Type:
Regular

Percentage of Travel Required: Up to 10%

Knowledge Management Specialist Job at CACI:

Join us as a Knowledge Management Specialist at CACI to support the Joint Service Provider (JSP) user community.

What You'll Get to Do:

As the Knowledge Management Specialist, you will assist the JSP organization in documenting various information retrieval solutions and data representation across technical disciplines.

We are looking for someone with strong technical writing skills to complement our team's analysis efforts. You will need to describe information, processes, and provide implementation directions for solutions.

More About the Role:

Coordinate with technical Subject Matter Experts (SMEs) to capture, document, and update Standard Operating Procedures (SOPs) and Work Instructions.
Manage and maintain the Knowledge Base Customer Support portal.
Administer technical training for Service Delivery personnel.
Work with tools like Microsoft Word, Teams, PowerPoint, SharePoint, among others.

You'll Bring These Qualifications:

Active TS clearance.
Bachelor's Degree in a relevant field.
6+ years of experience in knowledge management support.
Experience in government network functionalities.
Strong customer service orientation.
Proven analytical and problem-solving abilities.
Excellent communication skills.
Ability to work both independently and collaboratively.

These Qualifications Would be Nice to Have:

ITILv3 or ITILv4 Foundation.

What We Can Offer You:

We provide a flexible work environment.
Competitive benefits and learning opportunities.
Mission-oriented work aligned with national priorities.
Over 60 years of successful culture-driven business.

Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. We value diversity and offer equal opportunities for all applicants.

Pay Range:

Final salaries are influenced by various factors including geographic location, skills, experience, and education. We offer competitive compensation and a range of benefits to support our employees and their families.

At CACI, you will have access to comprehensive benefits such as healthcare, retirement plans, family support, and more.

The proposed salary range for this position is:
$94,400 - $198,300

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