- Responsible for daily operations, fleet availability, and revenue generation for his or her assigned function
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Resolves customer issues, ensuring a positive customer experience
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive, where applicable
- Manages the airport and assigned locations/geographic areas when the General Manager is not present
- Participates in the recruiting process, as required
- Provides management with various updates and indicators as requested
- Remains current on all administrative duties according to company policy
- High School Diploma required
- Bachelor's Degree preferred
- 1-3 Years prior experience of customer service or operations, according to specific job duties
- Experience in car rental, hospitality, or tourism a plus
- Results orientation
- Ability to direct and motivate teams
- Ability to work effectively with Senior leaders
- Customer service resolution practices
- Excellent communication techniques
- People management and leadership capability
- Sales Management/Coaching ability
- Operations Management
- Highly organized
- Ability to solve problems independently
- Working knowledge of Microsoft office suite.
- Time Management skills
- Customer service aptitude - Ability to address and resolve customer service issues
- Excellent oral and written communication skills
- Personal Accountability
- Effective Communication
- Demonstrates Initiative
- Passion for Customer Service & Stakeholder Success
- Trust & Integrity
- Adaptable and Flexible
- Up to 40% off any standard Hertz Rental
- Take advantage of Hertz negotiated discounts (travel, tickets, electronics, food, fitness)
- Credit Union
- Health & Wellness benefits
- Tuition Reimbursement
- Pet Insurance
- Paid Parental Leave
- Career Growth with hands on learning
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HVAC Technician Team Lead Chiller
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FT RN Inpatient
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Emergency Management Analyst, Mid
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Food Service Worker
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Laser Optical Engineer
2 weeks ago
SAIC Career Site FORT SAM HOUSTON, United StatesDescription · SAIC is actively seeking a Laser Optical Engineer to join our dynamic team of physicists, biologists, optometrists, engineers, and technicians dedicated to conducting fundamental and applied research in the realm of laser bio-effects and safety within military envi ...
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Medical Laboratory Technician
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Decypher Fort Sam Houston, United StatesDecypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher an ...
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Current Operations Staff Specialist
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Department of Defense Fort Sam Houston, United StatesSummary · Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. · About the Position: Serves as an Operations Officer in the Current Operations (CUOPS) Branch of the Operation ...
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Secretary
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Department of Defense Fort Sam Houston, United StatesSummary · About the Position: This position is in the Laboratory Sciences Division of Public Health - West located at Fort Sam Houston, Texas. · Learn more about this agency · Help · Overview · * Accepting applications · * Open & closing dates · 05/08/2024 to 05/17/2024 · * Salar ...
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Locksmith
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Attorney-Adviser (General)
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Department of Defense Fort Sam Houston, United StatesSummary · About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction This position is loca ...
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Lead Electronics Technician
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Customer Support Specialist
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Clinical Laboratory Scientist
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Air Conditioning Equipment Mechanic
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Department of the Air Force Fort Sam Houston, United StatesSummary · Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. · The primary purpose of this position is to install, repair, and modify large/complex systems that provide for a variety of air conditioning fun ...
Operations Manager - Fort Sam Houston, United States - Hertz
Description
The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.
Wages: $55,000 annually
The Airport Operations Manager helps to provide overall leadership to non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Airport Operations Manager may lead a brand or a function and all brands, depending on the size of the location.
The key responsibilities and accountabilities for the Airport Operations Manager are:
Educational Background:
Professional Experience:
Knowledge:
Skills:
Competencies:
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts Just to name a few Hertz perks:
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran