Food Service Worker - Fort Sam Houston, United States - Army and Air Force Exchange Service

Description

Job Description

UNDER DESIGNATED SUPERVISION, PREPARES AND SERVES A LIMITED VARIETY OF SIMPLE FOODS THAT REQUIRE VERY LIMITED AND MINIMAL COOKING SKILLS.

THIS POSITION REQUIRES ASSOCIATE TO BE FRIENDLY AND PASSIONATELY FOCUSED ON DELIVERING A PERSONALIZED CUSTOMER EXPERIENCE.

AS REQUIRED BY CHANGING WORK STATIONS IN THE FACILITY, ON A REGULAR AND RECURRING BASIS, PERFORMS THE FOLLOWING: 1.

OPERATES A VARIETY OF KITCHEN EQUIPMENT, SUCH AS AN OVEN, GRILL, DEEP-FAT FRYER, OR OTHERS IN A SITUATION WHERE SET PROCEDURES ARE FOLLOWED UTILIZING REPETITIVE OPERATIONS, AND COOKING SKILLS ARE MINIMIZED .

2. ACCEPTS CUSTOMER FOOD ORDERS, OPERATES A CASH REGISTER, ACCEPTS CASH, MAKES CHANGE, AND PROVIDES FOOD ORDERS TO CUSTOMERS. ACCOUNTS FOR CASH FUND AND COMPLETES CASH AND SALES REPORTS. 3. ASSEMBLES SANDWICHES AND OTHER FOOD PRODUCTS. 4. PARTICIPATES, ALONG WITH SUPERVISORS/MANAGEMENT STAFF, IN THE ACHIEVEMENT OF SERVICE AND SALES GOALS FOR THE FOOD ACTIVITY. ASSISTS IN ENSURING OPTIMUM STOCK AVAILABILITY BY TAKING PERIODIC COUNTS; ADVISES MANAGEMENT OF SLOW-MOVING, OUT-OF

• STOCK, DEFECTIVE,AND DAMAGED MERCHANDISE.

RESOLVES CUSTOMER COMPLAINTS AT THE LOWEST LEVEL AND INFORMS MANAGEMENT OF BARRIERS TO MEETING THE OPTIMAL CUSTOMER EXPERIENCE. 5.

ENSURES REQUIRED LEVEL OF SANITATION IS MAINTAINED WITHIN THE ASSIGNED WORKING AREAS AND ASSISTS IN CLEANING OTHER AREAS AS REQUIRED.

6. ASSISTS IN UNLOADING, RECEIVING, AND STORING FOOD AND EXPENSE SUPPLIES. 7. PERFORMS OTHER RELATED DUTIES AS ASSIGNED. ACTIVELY COMMUNICATES/PROMOTES THE BENEFITS OF THE MILITARY STAR CREDIT CARD TO CUSTOMERS IN ORDER TO DRIVE SALES GROWTH AND INCREASE CUSTOMER LOYALTY