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    Strategic Director, Customer Insights - Wilmington, United States - Get It Recruit - Executive

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    Description

    About the Opportunity:

    Are you enthusiastic about utilizing data to enhance marketing strategies and customer experiences? An exciting opportunity awaits for a proactive VP/Managing Director to lead our Present Customer Analytics team in Wilmington, DE.

    This role offers a hybrid work model, combining in-office collaboration with remote flexibility.


    Responsibilities:


    In this role, you will work closely with various teams to innovate and implement customized marketing strategies for our current customer base.

    You will present insightful findings to senior leadership, influencing marketing and digital initiatives. Your focus will be on improving customer engagement through loyalty analytics, personalized digital experiences, and analyzing cross-selling strategies.

    Additionally, you will drive the use of digital tools to boost customer retention and conversion rates, while establishing reporting frameworks to monitor performance and guide decision-making.

    Collaboration with Data Science will be key to enhancing existing models and developing new ones for optimizing customer metrics.


    Qualifications:

    • Bachelor's Degree in a quantitative field; an MBA or relevant Master's degree is a plus.
    • Over 15 years of experience in digital marketing analytics, emphasizing customer insights and CRM.
    • Demonstrated success in leading analytical teams and fostering a culture of innovation.
    • Proficiency in advanced analytics tools such as SQL, SAS, Python, as well as data visualization platforms like Power BI or Looker.
    • Strong communication skills, with the ability to engage with Clevel executives.
    • Experience in the lending or consumer finance industry is beneficial.

    Why Choose Us:
    Join a team that empowers its members to positively impact hardworking individuals nationwide. We offer comprehensive benefits, room for career advancement, and a supportive, innovative work environment that values diversity and inclusivity.
    Would you like to be a part of our team, driving impactful analytics and meaningful growth? Apply now to join us in shaping the future of customer-centric marketing

    Employment Type:
    Full-Time

    Get It Recruit - Executive connects job seekers with employers and opportunities that match their qualifications. Job seekers can complete the full application process on the employer's website. To learn more about the position, click our 'Apply Now' button and begin the application process.

    This job is shared on behalf of the employer, and any questions about the position, salary, application process, or other details about the job should be directed to them.

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