Student Services Systems Analyst - Aptos, United States - Cabrillo College

Cabrillo College Aptos, United States

4 weeks ago

Full time

Description

Student Services Systems Analyst - Financial Aid

Cabrillo College

Salary: See Position Description

Job Type: Full-time (100%)

Job Number:

Closing: 5/23/2024 11:59 PM Pacific

Location: Aptos, CA

Department: Financial Aid

Employment Opportunity

We need YOU Cabrillo College is looking for staff to provide quality programs and services for a diverse student population promoting ever-evolving needs as our students grow toward their individual aspirational goals. Cabrillo is an Hispanic Serving Institution (HSI) with a special focus on enhancing the Latinx student experience. Come join our team, valuing high-level and innovative instruction, support services, a welcoming environment, and helping to change the world one student at a time

This full-time, 12-months per year Student Services Systems Analyst - Financial Aid position under general supervision, performs a variety of complex analytical and technical functions utilizing the District's ERP System (Enterprise Planning System) to support Student Services programs and activities, which may include performing business systems analysis, systems administration, systems auditing and reporting, programming and script writing, user support and training and website design and maintenance; works closely with Information Technology staff on systems infrastructure, integration and core system programming issues; and performs related duties as assigned.

The ideal candidate will share Cabrillo's commitment to educating its racially and socioeconomically diverse student population. Cabrillo College serves approximately 11,400 students per term. In the Fall of 2022, 58% of Cabrillo students are members of minoritized populations, identifying themselves as LatinX (51%), Multi Ethnic (5%), Asian (2%), Black Non-Hispanic (1%), Filipino (1%), American Indian/Alaskan Native (<1%) and Pacific Islander (<1%). In 2006, Cabrillo College was designated a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community.

COMPENSATION AND BENEFITS:

Starting Salary Range:$5,428 to $6,283 per month; plus 5% annual increases up to step 7, maximum initial salary step placement on the classified salary schedule is step 4. Full-time (40 hours per week) assignment, 12 months per year. Monday through Friday, 8:00 a.m. - 5:00 p.m. with evenings and weekends as required.

Classified employees are required to join the California Public Employees' Retirement System (CalPERS) and as such contribute 8% of their monthly salary to CalPERS on a pre-tax basis. Position scheduled to begin as soon as possible, pending continued categorical funding and Governing Board ratification. Salary is subject to proration based on the beginning date of assignment. Cabrillo is unable to sponsor work visas.

Benefits: Our comprehensive benefits package includes medical, dental, life, short and long term, and vision (optional) insurance provided at a share of cost on a pretax basis, CalPERS Retirement and an Employee Assistance Program. Please see the Benefits link on the HR webpage for more information.

Work-Life Balance:

This opportunity is a full-time assignment, 12 months per year. Classified employee benefits include:

Twelve (12) days vacation leave accrued annually; rate increases up to a maximum of twenty (20) days at year ten (10)
Twelve (12) days of sick leave accrued annually, seven (7) of which can be used as Personal Necessity days annually
Nineteen (19) paid holidays annually
Five percent (5%) Longevity award annually after ten (10) years of service with increases to fifteen percent (15%) at twenty (20) years
Professional Growth educational incentive program

As a classified staff member at Cabrillo College, you will join a vibrant community of professionals and educators working together to provide a positive educational environment where our students experience diverse academic and cultural perspectives.

Examples of Duties

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Meets with assigned directors and staff to address business issues and refine processes that improve workflow and maximize the use of available technologies; researches system capabilities based on user requests; designs new processes, data-collection methods and reporting formats; monitors the status of production environments; develops, modifies and maintains various online forms and report programs; devises data-verification methods and establishes controls and processes to monitor systems and data integrity; serves as a resource to department users for troubleshooting issues related to assigned systems and processes.
Performs complex technical and specialized data collection and analysis functions; acts as systems administrator for assigned enterprise system modules and related applications; maintains and supports technical applications for users; troubleshoots network and software integration issues elevating more complex problems to appropriate IT staff.
Using applicable tools, develops custom queries and reports to meet user and federal and state reporting requirements; incorporates new subsystems, provides for meeting new required reporting mandates and makes other application changes and updates; coordinates and participates in developing evaluation and test environments.
Works with District IT staff to import and manage student data into assigned modules of the ERP system; analyzes ERP system and user data from various sub-systems for reporting purposes; coordinates with department users and IT staff to develop and maintain functional reporting tools; extracts and imports information from various databases to support reporting and auditing.
Develops and provides user training on system utilization and capabilities; responds to faculty and student inquiries regarding technical issues.
Leads or participates in projects related to areas of assigned responsibility.
May build and maintain Student Services program websites working with the Web Systems Administrator to ensure usability guidelines and accessibility requirements are met.
Maintains appropriate security of student information.

OTHER DUTIES

Attends various meetings; participates on committees and task forces.
Keeps abreast of technical knowledge related to assigned responsibilities through continuing education, reading or participating in professional conferences, workshops or groups.
Demonstrates sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of community college students, faculty and staff.
Performs related duties as assigned.

Minimum Qualifications

EDUCATION AND EXPERIENCE

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Understanding of, and sensitivity to, the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation, of community college students, faculty and staff; AND
Two (2) years of college-level coursework in computer science, information systems, business analysis, accounting or a closely related field; AND
At least two (2) years of progressively responsible experience in data analysis and system technical support related to admissions, records, curriculum, articulation or counseling in a college or university setting; OR
An equivalent combination of training and experience.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

Operations and functionalities typical of community college enterprise planning systems supporting student services programs.
Assignment-related software applications, web applications and instructional courseware and applicable programming and query tools and languages.
Community college student recordkeeping practices and procedures for processing student information and interpreting input and output data and maintaining the confidentiality of student data.
Business systems analysis concepts, methods and techniques applicable to areas of responsibility.
Methods and techniques for performing quality assurance, user acceptance testing and systems and data auditing.
Database design concepts and standard database software management tools and utilities.
Applicable federal, state and District regulations, policies and procedures related to areas of responsibility.
Project management tools, methods and techniques.
Scripting languages and other advanced data access and distribution tools.
Methods and techniques for troubleshooting and resolving hardware and software issues and problems.
Customer service methods and techniques.

Skills and Abilities to:

Understand and apply the analysis of functional requirements to the development of systems proposals and recommendations.
Work with users to define business reporting requirements.
Use advanced scripting and other tools to research and analyze data and meet data-reporting needs.
Verify and ensure data integrity and security.
Read, understand, interpret, explain and apply complex business and technical information and processes.
Coordinate multiple projects and meet critical deadlines.
Provide technical training and support to users.
Communicate effectively, both orally and in writing.
Understand and follow written and oral instructions.
Operate a computer and use standard business software.
Establish and maintain effective working relationships.
Uphold the District's mission, values and objectives including equity and Guided Pathways.
Support an inclusive work environment that fosters diversity, respect and engagement.

Additional Information

Application Process:

Complete application and answer all supplemental questions; provide detailed information to aid in determining if the minimum qualification requirements have been met
Attach resume
Attach all unofficial transcripts for college coursework completed, if applicable, displaying any degrees conferred (photocopies, photos, and downloads are acceptable).

Please note: All application materials must be received by 11:59 pm on the closing date indicated above.

Attention Applicants

Only completed applications with the above required documents will be reviewed by the committee. Application materials not required (including cover letters and letters of recommendation) for this position will not be reviewed. Remove personally identifiable information such as personal photos, social security number, birth date, age, and gender from your application materials. Expenses related to the recruitment process are the responsibility of the applicant. Cabrillo is unable to sponsor work visas. A position eligibility pool may be established in order to fill other full-time, part-time, or substitute assignments as needs arise.

Questions? Concerns? Please contact HR as Departments, Divisions, and Committee Members are unable to discuss active recruitments with potential candidates.

Selection Procedure

A search committee will review and invite applicants for an interview. Meeting the posted requirements does not guarantee an interview. A written performance exercise and/or presentation/demonstration may be a part of the interview, and finalists may be invited to return for a second interview. All notifications will be via email, and can also be accessed through your application profile.

Conditions of Employment

Selected candidates given a conditional offer of employment are required to submit tuberculosis screening clearance results, proof of eligibility to work in the United States, and present their Social Security card upon hire (for payroll purposes).

EEO Statement

Cabrillo College is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the College is to encourage applications from all persons. No person shall be denied employment because of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, status or protected veteran status.

Accommodations
Persons with disabilities who require reasonable accommodation to complete the employment process must notify Human Resources at

To apply, please visit

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