Business System Analyst - Mountain View, United States - eTeam

eTeam Mountain View, United States

1 week ago

Technology / Internet

Description

Job Title: Sr. Business Systems Analyst

Location: Mountain View, CA (Hybrid)

Duration: 12 months Contract

Job Description:

Client is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

We trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a client's office, depending on what's best for you and when it is important for your team to be together.

Responsibilities:

• Responsible for delivery of global third-party tool rollouts, projects and enhancements for the go-to-market area.

• Follows best practices and suggests improvements to processes used to assess and support tools.

• Partners with the Sales Enablement team to support training, communication and adoption.

• Manifests hands-on domain knowledge in business processes and systems that support go-to-market (Sales and Support). Gong and SalesLoft knowledge preferred.

• Ensures the applications are supported by creating comprehensive requirement documentation, test cases and logical application diagrams.

• Recommends solutions, and considers opportunities to extend and leverage existing tools/products.

• Collaborate closely with the Sales, Sales Operations, Engineering, and vendor teams.

• Facilitate and document As-Is/To-Be process flows and provide gap analyses of current business processes that need improvement.

Basic Qualifications:

• BA/BS degree

• 6+ years' experience in business analysis

• 3+ years' experience using GBO tools like SalesLoft, Gong, etc.

Preferred Qualifications:

• Prior experience with CRM systems such as Salesforce Service or Sales Cloud, Dynamics 365

• Demonstrated written and verbal communication skills with the ability to manage stakeholder relationships across the organization

• Proficiency with various software applications, including but not limited to: MS Office, JIRA etc.

• Ability to prioritize, multi-task, and manage multiple complex bodies of work in a fast-paced work environment

• Confident, self-aware team player open to receiving/providing feedback to peers and colleagues

• Ability to establish strong relationships with all levels of an organization

• Ability to solve challenges creatively

• Experience working in an agile work environment

• Knowledge and use of analytical and data analysis tools including Excel

Suggested Skills:

• Analytical

• Communication

• Collaboration

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