- Manages complex master trust, custody and trust/asset services clients. Evaluates, designs, implements and oversees clients' total relationship plan. Ultimate responsibility for all aspects of the relationship including worldwide custody, multinational, investments, banking, credit/treasury management services and proper introductions to Wealth Management as appropriate.
- Reviews individual client relationships to determine the banking, trust and investment needs of clients; anticipates and creates opportunities for enhancing these client relationships.
- Places emphasis on relationship building and participates in development of new solutions to client needs, brings in experts when appropriate, and closes the sale. Ensures smooth delivery of new services and communicates emerging needs.
- Initiates regular, ongoing dialogue with clients and clients' advisors. Counsels clients on emerging financial/industry issues, new bank products and services, regulatory tax changes and general environment. Discusses impact on client's activities and the banks' services.
- Manages client profitability. Understands competitive environment and anticipates opportunities. Develops pricing strategies and works with team to enhance profitability.
- Coordinates/leads Northern Trust wide relationship reviews in order to develop client-specific strategic relationship plans and assess progress in meeting the goals set forth in the plans.
- Interacts with and involves bank senior management in reporting client servicing activities/issues. Provides management with defined reports highlighting client profitability, contribution and any servicing gaps. Escalates issues appropriately.
- Provides input regarding team members' performance with respect to their overall contribution to team results.
- Participates in new business efforts and defined prospecting within a given marketplace.
- General knowledge of trust/asset services, products, investments and business segment specific issues (e.g. plan design, unique reporting/ structure requirements).
- Broad knowledge of Northern Trust, industry issues and a strong understanding of the marketplace clients, prospects and competitors.
- Demonstrated proficiency in interpersonal skills, negotiation, delegation and sales are necessary to service the client relationship.
- Leadership and organization skills are required to determine clients' needs and assess resources needed.
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client executive, asset owner segment, americas - Chicago, IL, United States - Northern Trust
Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.
With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
About the Asset Owner Segment, Americas:
The Segment is part of the Asset Servicing Division, responsible for roughly half of Northern Trust's total global assets under custody, as well as newly formed innovative businesses such as Northern Trust Front Office Solutions.
This segment focuses on mission-driven asset owners across the Americas, primarily endowments, foundations, corporations, pensions, multi-national entities, and insurance companies.
This is an opportunity to transform how we serve our clients, partners, and stakeholders by leveraging the invaluable assets which exist within our people and our products, and applying discipline to client management and drive business growth.
Our vision:
To be THE market-leading partner of choice in the asset owner segment through innovative products, unparalleled service, impeccable operational outcomes, and unyielding integrity and alignment to our clients.
We cannot do this without putting culture at the core. Our people, our behaviors, the decisions we make all influence the ability to achieve success.Job Code Title:
Client Executive, Institutional Trust
Description:
The Client Executive manages and cultivates a client base comprised of existing and high potential multinational clients. Has ultimate responsibility for the retention and growth of assigned client group across Northern Trust. Establishes oneself in a given marketplace and is involved in defined prospecting. The Client Executive provides client-specific advise-driven solutions that solidify current relationships while exploring and capturing additional opportunities.
Key Responsibilities:
Qualifications:
* years of experience in relationship management, new business development and client servicing with significant exposure to banking/credit underwriting, trust/asset servicing and investments.
Working with Us:
As a Northern Trust partner, greater achievements await.
You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today.
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.