Sales Inside Sales Representative - Laurence Harbor, NJ, United States - Horizon Group
Description
About Us:
We are a reputable sales company in the energy industry. Our main task is to professionally manage customer data and ensure a smooth transition to a new energy provider. We emphasize that we have a culture of presence and therefore do not offer remote work (no home office). The position must be carried out in our office in Karlsruhe.
Your main responsibilities with us:
-
Customer Data Management:
- Enter new customer data into our database.
- Update and maintain existing customer data.
- Ensure that all customer data is correct and uptodate.
Support for our sales team:
- Provide necessary documents and information for sales.
- Create reports and overviews of sales performance.
- Actively participate in planning and implementing sales campaigns.
Telephone follow-up:
- Actively verify and validate customer data through phone calls.
- Clarify customer inquiries about the energy provider switching process.
- Record customer feedback and forward it to the appropriate departments.
General office and administrative tasks:
- Regular correspondence with customers and business partners.
- Creation and verification of invoices.
- Prompt and professional handling of inquiries by phone or email.
What you bring to the table:
- Completed commercial training or comparable qualification.
- Professional experience in inside sales or customer service is an advantage.
- Proficient in common MS Office applications.
- Strong communication skills and a serviceoriented mindset.
- Organizational skills and the ability to prioritize.
- Teamwork and a proactive
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