Jobs
>
Wellesley Hills

    patient services representative - Wellesley, MA , USA, United States - Boston Vision

    Boston Vision
    Boston Vision Wellesley, MA , USA, United States

    3 weeks ago

    Default job background
    Description

    Reporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independently as part of a smaller team so you must be strong and confident in that environment. This role requires individuals to be self-motivated, have a high-level of empathy and able to problem solve efficiently.

    This is a full-time, non-exempt position. Schedule is Monday-Friday, variation of 8:00am-5:00pm, depending on the needs of the clinic. This position may require travel to our other clinics on an as needed basis.

    Essential Functions:

    Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

    • Greet and welcome all patients upon arrival
    • Check them in, verify personal information (name, address, insurance)
    • Must be detail oriented and able to multitask
    • Be an advocate for our patients as well as our practice
    • Take and balance copays and batches
    • Maintain a clean and organized workstation
    • Maintain a current understanding of insurances
    • Process mail, faxes and scans

    Other Responsibilities:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Responsibilities and activities may change at any time with or without notice.

    Education and experience

    • High School Diploma required
    • Healthcare industry experience preferred
    • High level of luxury customer service skills
    • Exceptional diplomatic communication skills and experience in handling difficult customer situations
    • Ability to multitask
    • Bi-lingual skills a plus, but not required
    • Maintain a current understanding of the company's systems (NextGen, Phreesia, etc)
    • Must be a positive, professional team player

    Powered by JazzHR

  • Boston Vision

    Patient Services Representative

    3 weeks ago

    Boston Vision Wellesley, United States

    Reporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independ ...

  • Bakers Best Catering

    Customer Service Representative

    1 week ago

    Bakers Best Catering Needham Heights, United States

    **Company Overview** · Gordon's Fine Wine is a leading fourth-generation purveyor of fine wine, spirits, and craft beer in New England. We recently expanded our operations through the acquisition of Bakers' Best Catering. This esteemed food and catering institution has earned a s ...

  • NovaWorks

    Customer Service Representative

    2 days ago

    NovaWorks Wayland, United States

    YoungCapital is the recruiting company that connects candidates with suitable companies. Our recruiters are always available to support you throughout the application process and during your entire collaboration. YoungCapital is the recruiting company that connects candidates wit ...

  • Therapro Inc

    Customer Service Representative

    3 weeks ago

    Therapro Inc Framingham, United States

    Therapro is an e-commerce company that provides the highest quality and most economical therapeutic and educational resources to parents, teachers, caregivers, and therapists. Therapro was founded in 1987 by Karen Weihrauch, PhD, OTR/L who continues to play an active role as Ther ...

  • My Gym Children's Fitness Center

    Customer Service Representative

    3 weeks ago

    My Gym Children's Fitness Center Framingham, United States

    **Benefits**: · - Employee discounts · - Flexible schedule · - Training & development · THE MOMENTUM DISTINCTION**:PEOPLE, LOVE, AND FUN.** · *** · We live by a single purpose here. You can call it our "mission statement", but it's truly our driving force: · **_To create an atmos ...

  • Neptune Enterprises

    Sales Representative in Field Service

    2 days ago

    Neptune Enterprises Waltham, MA, United States Freelance

    Currently, I am looking for a **Sales Representative (m/f/d)** for my client, an electrical wholesaler who is also a producer and direct distributor on the B2B level, located in Waltham, MA. · My client offers a wide range of products in the fields of lighting, installation, buil ...

  • Arbour Hospital

    Financial Services Representative

    2 weeks ago

    Arbour Hospital Jamaica Plain, United States

    **Financial Services Representative Opportunity - Intake** · This is a full time position, working 40 hours per week. · **Arbour Hospital** is an important community resource for a wide range of vital behavioral healthcare services. We treat primary psychiatric and substance abus ...

  • Coronis Health

    Client Service Representative

    1 day ago

    Coronis Health Westwood, United States

    Job title Client Service Representative · Reports to Client Manager · Classification Hourly, Non-Exempt · **Salary**: $16.00 to $20.00 per hour · **Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored ...

  • Thrive Pet Healthcare

    Client Service Representative

    2 weeks ago

    Thrive Pet Healthcare Norwood, United States

    Norwood Animal Hospital is in search of a full-time **Customer Service Representative **to join our growing team · - We offer an AMAZING benefits package · - which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, mental health support, parenta ...

  • Bugging Out Termite & Pest Control

    Customer Service Representative

    1 week ago

    Bugging Out Termite & Pest Control Westwood, United States

    Bugging Out Termite & Pest Control is seeking a customer service phone operator for the office. You will be responsible for but not limited to answering customers calls for pest related issues. You will schedule appointments, make routes for the technicians, collect payments from ...

  • Rockland Trust Company

    Customer Service Representative

    3 weeks ago

    Rockland Trust Company Norwood, United States

    At Rockland Trust, we believe that each relationship matters - and that starts with our Customer Service Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - from loans to checking accounts, online banking and more ...

  • Binding Minds

    HR Service Center Representative

    1 week ago

    Binding Minds Framingham, United States

    **Description**: · **Job Title: HR Service Center Representative - Junior** · **Location: Framingham, MA 01701** · **Job type: 5 Months Contract** · The HR Service Representative serves as a primary resource for all U.S. and Puerto Rico Associates at all levels contacting HR XPRE ...

  • Nexus Dynamics

    Sales representative in the internal service

    2 days ago

    Nexus Dynamics Watertown, United States

    As a Sales Representative in the Inside Sales Department (m/f/d) in Pforzheim, you will contribute to our company's success together with your sales colleagues. Exciting and varied tasks in sales await you. · Overview of tasks · You are responsible for the sales process in the in ...

  • MIT

    Customer Service Representative

    3 weeks ago

    MIT Cambridge, United States

    **CUSTOMER SERVICE REPRESENTATIVE**, _Facilities-Customer Service Center_, to provide administrative support and coordination to the Facilities' Customer Service Center. Will provide day-to-day operational services, ensure timely and accurate maintenance of the work tracking syst ...

  • Harvard University

    Visitor Services Representative

    2 weeks ago

    Harvard University Cambridge, United States

    **Job Summary** · **Description** · Serving as a member of the front-line staff for the Harvard Museums of Science & Culture, Visitor Services Representatives provide the highest level of customer service to ensure that all museum visitors have a positive experience. This positio ...

  • Penske Truck Leasing

    Customer Service Representative Fueler/Washer

    2 weeks ago

    Penske Truck Leasing Watertown, United States Full time

    Location: 21112 Little Tree Dr · Watertown, NY, 13601 · Pay: $21.27/hr, 2nd shift differential $2.00, 3rd shift differential $3.00 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at P ...

  • Harvard Bioscience

    Customer Service Representative

    2 weeks ago

    Harvard Bioscience Holliston, United States

    **About Harvard Bioscience** Harvard Bioscience is a leading developer, manufacturer and seller of technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutio ...

  • Rodenhiser Home Services Inc

    Customer Service Representative

    1 week ago

    Rodenhiser Home Services Inc Holliston, United States

    Never job search again · Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staf ...

  • BrightView Health

    Patient Services Representative

    2 weeks ago

    BrightView Health Somerville, United States

    **Patient Services Representative** · - Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcom ...

  • Harvard University

    Member Services Representative

    1 week ago

    Harvard University Cambridge, United States

    **Job Summary** · **Position Description** · Responsible for a comprehensive array of MSR duties: · - Processes transactions: deposits, withdrawals, loan payments, etc. · - Balances daily teller drawer and cash recyclers. Oversees all aspects of daily branch settlement. · - Order ...