- Works with the Annual Fund Director to implement a successful annual giving strategy, with an eye toward the long-term and consistent success of all fundraising needs of the organization
- Manage a portfolio of: very engaged middle donors; less engaged middle donors; and a select group of $1k-$5k donors exhibiting an inclination for increased giving/engagement. Your primary responsibility is with donors and prospects (approx. $5k-25k), cultivating, soliciting and stewarding through frequent contact. You'll also work to develop and maintain a system of communication and conversation with less engaged middle donors. And you'll make space for developing relationships with a smaller group of middle donors prospects and new donors.
- Identify donors' passions and interests, build relationships, and leverage those relationships into meaningful support opportunities.
- Execute gift solicitation efforts, with a particular focus on current donors, past donors and prospects; create proposals for general operating and restricted programs, including blended asks; manage toward a target annual revenue goal for your portfolio and relevant middle donor segments
- Use research, screening data, giving history, knowledge, and other information to inform appeal segmentation and customized solicitation amounts
- Implement stewardship and recognition for annual gifts
- Work with the Director and CMEO to further all fundraising goals, meeting individual goals while helping the team reach group revenue goals
- Work with the Annual Fund and Global Connections teams to create virtual and in-person engagement events, leveraging Alight's global changemakers and innovative programming;
- Work with the annual fund team to create printed collateral in service to the middle donor group.
- Work with Annual Fund team to design an approach for matching gifts; manage matching gifts outreach to maximize support and engagement with corporate employee donors, including utilizing the Match360 Pro platform
- Work with Annual Fund Director to develop and implement the first steps in a long-range plan to promote and solicit bequests, trusts, and other planned/deferred gifts, coordinated with and complementary to other activities of the overall Marketing and Engagement Team
- Communicate the impact of Alight while representing the organization and the issue of forced displacement to our community
- Analyze data/results and report on fundraising trends and results to the relevant teams
- Collaborate with the Director and the database/production coordinator to ensure accurate and consistent data record keeping and gift acknowledgment, including working in Raisers Edge alongside the team.
- Perform record entry for all personal fundraising activity to ensure proper management moves and tracking of solicitation and cultivation progress
- Other tasks and responsibilities as assigned in service of the success of all fundraising needs of the organization
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Donor Engagement Officer - Minneapolis, United States - Alight
Description
Donor Engagement OfficerApril 2024 | US-Hybrid, preference for hub city (Minneapolis, NYC) for flexible in-person collaboration, typically 2 days/week. Fully remote possible for right candidate. | Full time
Hello Hello So you're interested in joining us? Welcome, we're happy you're here.
When you join Alight, you'll find...
A team with deep experience in co-designing solutions that create new value around the world.
We know we need to always be better, and we believe in the power and abundance of everyday people, everywhere, to change the world with us.
A culture of radical accountability to our customers -as we help build a meaningful life for and with the displaced, we ask them what they want and then deliver on it.
If you are looking to be part of a living, breathing, ever-changing organization full of disrupters and doers, then read on
The Team
You're on a team ambitiously advancing the work of Alight by actively engaging donors, supporters, and partners in a way that is meaningful to them and promotes Alight's work worldwide.
The Marketing and Engagement Team (MET) is led by Alight's Chief Marketing & Engagement Officer (CMEO) and is comprised of several teams: Annual Fund, Global Connections/Major Gifts, Donor Services, Marketing & Communications, MET Operations, and Partnerships & Government Affairs (PGA).
As a collective, this team is responsible for leading the next chapter of our brand evolution, raising the visibility of Alight, increasing private giving, building strategic partnerships, and setting Alight apart in the market.
The Annual Fund team communicates with and appeals to donors and potential donors through multiple channels and various giving and engagement opportunities primarily In order to raise unrestricted revenue to support Alight's worldwide programs, improve the quality of our work, and promote the overall strategy to increase co-creation and improve the quality of programsWe strive to represent the diverse communities we serve. Applicants who contribute to this diversity and those who bring lived experience with displacement are strongly encouraged to apply.
The Role
The Donor Engagement Officer works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals.
This role interacts with donors at the $5k-25k annual giving level as a gifts officer, setting and managing engagement efforts and priorities for a portfolio of annual fund donors.
For now, here's how you could anticipate spending your time:
Portfolio Management (55%):
Middle Donor Engagement Society (25%):
Additional Leadership of Donor Stewardship (10%):
These are "must-haves" when you join Alight:
Open heart and open mind. You start by listening. You believe another person's truth and it changes you. It unlocks your way of thinking in that moment, it opens your world.
Curiosity. You are always learning. You ask why and why again.
You know that change (big and small) is constant, which means your curiosity to learn is matched with adaptability to evolve.
Trust. You believe that people do their best, are disciplined, and care about this as much as you do. You take responsibility for your part and know how to step back and give others the space to shine.We're also looking for the following technical competencies:
Minimum of 3 years of fundraising experience with a demonstrated track record of annual giving or major gift area
Past experience a PLUS, with any or all: middle donor programs/societies; matching gift programs; or planned giving
Proficiency with customer relationship management (CRM) software to maximize relationship management, Raiser's Edge is a plus
Extraordinary interpersonal skills:
the ability to communicate effectively and diplomatically with donors and colleagues.
Ability to use discretion when handling and communicating sensitive information
Demonstrated ability to take initiative, work independently, and be detail-oriented
Ability to manage multiple projects simultaneously.
Ability to make persuasive and motivating presentations and build relationships with members of diverse constituencies at all levels of authority.
Ability to get to the heart of the matter by understanding the audience and by synthesizing variety of material into strong presentations.
Ability to travel domestically (and internationally)(up to 5%) and participate in evening and weekend hours for donor meetings and events.
If you embody the spirit of Alight, care deeply about the cause, and if you bring something else that's special, then please reach out.
Benefits & CompensationSalary starts at $77k annually
Borderless Team of 2,500 staff worldwide that sees possibility, celebrates moments of abundance, shares new ideas, and strives to do a better thing every day.
In return, we expect that you will take ownership of your work and follow-through on your commitments; sometimes that means flexing your schedule and we're good with that.
Learning & Development - Access thousands of free online learning courses to take at your own pace and tailor to your professional goals.
We cover 100% of the cost for your health premium and 75% of the cost for coverage for your spouse/dependents.
Retirement - We contribute 6% of your salary regardless of your contribution amount, after one year of service.
Generous Leave Time - Between vacation days, personal leave days, and holidays, you have ample opportunity to take time off when you need it.
We are on a journey to build Alight, a new platform of amazing people and organizations providing lifesaving services and creating breakthrough solutions for and with the displaced.
Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, national origin, citizenship, physical or mental disability, or protected veteran status.
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