- Develop production activity calendar
- Review new equipment technology
- Plant, Turf & Tree Health Care (finalize annual agronomic plans, develop selective pruning schedule
- Order fert. & pest products, order premurgent, schedule pre emergent applications
- Schedule Summer aeration
- Maintains familiarity with each job's specifications and insures compliance.
- Develops and maintains schedules for maintenance work on all jobs.
- Creates routes for crews and coordinates manpower, equipment and materials.
- Monitors and arranges schedules for irrigation system on job sites.
- Monitor and arrange schedule for pest control and fertilization.
- Manages equipment needs and sees that all equipment in the area is properly maintained.
- Manage designated work teams
- Employee reviews, discipline & skill set assessment
- Production & efficiency
- Scheduling & seasonal start-up
- Solve production related issues
- Implement agronomic plan
- Develop & update production activity calendar
- Equipment utilization & asset management
- Manage asset newness
- Oversee all support regimes (shop support, supply chain support, adm. support, resources support such as vendor, supplier, Sub Contractor, etc.), financial tool support (systems understanding & education).
- Oversee to insure safe operations
- Orient new employees
- Strictly adhere to all safety policies
- Discipline aggressively
- Job site safety
- Equipment utilization safety
- Load-unload and dispatch safety
- Sub Contractor & Vendors safe operations
- Spring, summer & fall safety training
- Conduct site safety
- Inspect prior to crew visit
- Perform quality walks with crew leaders
- Perform OTJ Training
- Manage weather related events
- Implement technological advancements
- Specification engineering
- Curb appeal management
- Informs clients of problems and changes concerning their properties in a timely manner.
- Sees that client requests are responded to in a timely manner.
- Anticipates client needs in a pro-active manner.
- Life cycle management landscaping
- Lawn & ornamental fertilization plans with Pest Control Manager
- Pest management plans with Pest Control Manager
- Arbor culture plans
- Air & light management
- Water management
- Life cycle replacement plan
- Life cycle management irrigation
- Controller upgrades
- Valve and head retrofits
- Understand contractual obligations & specifications
- Review each contract specifications
- Provide activity calendar to work team leaders
- Reaffirm contractual understanding with customer
- Address contractual dispute immediately
- Re-Engineer specifications periodically (technology advancements, contractual mistakes, site learning's, market shifts & client observations
- Develop client & work team
- Influencing relationship
- Managing relationship
- Insure budget compliance
- Post job cost daily (if applicable)
- Review budget to actual reports weekly (if applicable)
- Address suspected estimating errors immediately – positive & negative
- Report site condition changes immediately
- Manage agronomic plan & watering schedules
- Periodically adjust budgets based upon lessons learned, market conditions & technological advancements
- Uncontrollable (uncontrollable costs, weather phenomena's, economic phenomena's & market shifts/market conditions
- Screens, hires and terminates employees within their area.
- Evaluates performance of foreman and makes recommendations regarding wages.
- Develops training goals for all subordinate personnel.
- Develop training matrix
- Develop and post training board
- Conduct weekly "refresher" training
- Develop training library
- Develop skill driven wage policies
- Oversee employee policy training
- Conduct "lesson learned" reviews
- Insure best practice & standard practice training
- Oversee project enhancement & landscape upgrades
- Develop a responsible enhancement plan for each project (safety, life cycle, long term cost management, curb appeal
- Oversee enhancement work team efficiency
- Oversee enhancement work team quality
- Oversee budget to actual
- Conduct lessons learned reviews
- Sell Enhancement projects. This includes bid preparation, submittal, and overseeing project until completion.
- Develop new leads of Maintenance Prospects
- Target sales for increased route density.
- New account Sales, Be able to measure for bid estimate, create bid proposals and present /close sale
- Manage renewals (Re-Conversion)
- Establish trust – competency, communications, corporate
- Maintain a client management schedule
- Set high standards
- Provide planning tools
- Oversee & administrate field related reporting
- Time sheet reporting
- Materials coding
- Hire documentation
- Employee discipline documentation
- Dismissal documentation
- Employee review documentation
- Supports branch vision, performs accordingly and passes it on to employees.
- Upholds and enforces all Triple J policies. Provides feedback to employees on procedures and policies.
- Monitors direct labor budgets.
- Keeps office informed of changes in job and billing status.
- Provides accurate and timely paperwork flow from field to office.
- Actively supports branch safety program.
- Insures extra work is billed on time.
- Assists with sales and renewals as appropriate.
- Volunteers for projects and programs, makes improvements and adds suggestions for existing programs.
- Provides creative solutions to problems.
- Thinks ahead, has pro-active plan to keep Triple J ahead of the competition.
- Assumes responsibility, authority, and is accountable for all activities within an area.
- Goes beyond the client expectations of service. Must be able to anticipate client's needs.
- Aware of the pulse of the organization and keeps immediate supervisors and those he is responsible for informed.
- Manage your market
- Conduct a market study
- Build market density
- Post contacts and dates of contacts
- Post follow-up meeting dates
- Develop & calendar contract renewals
- Send or deliver auto renewal letters
- Post cold calling selling schudle
- Understand the customers value chain
- Create ways to move up the chain
- Price to the market segments ability to pay
- Create walletshare strategy (service line sales, snow, arbor, irrigation, etc.)
- Developing market segment specific (read segment specific trade magazines, join market specific trade organizations, attend real estate related trade shows & attend HOA/POA meetings
- Manage personal effectiveness
- Competency trust
- Communication skills
- Network management (drive marketing & Re-Conversion success)
- Personal organization &Time management
- Must be able to prioritize multiple deadlines & keep up a fast pace environment
- Good communicating with Persons Inside and Outside the organization, representing the organization to the public, government, and other external sources.
- Developing, designing, or creating new applications, ideas, relationships
- Developing and Building Teams (Encouraging and building mutual trust, respect, and cooperation among team members and maintaining Interpersonal relationships.)
- Making Decisions and Solving Problems (Analyzing information and evaluating results to choose the best solution and solve problems, and good attitude).
- Organizing, Planning, and Prioritizing Work (Developing specific goals and plans to prioritize, organize, and accomplish the work.)
- Highly proficient in the following software programs: (Excel Word, Publisher, Emails, Internet, & PowerPoint
- Knowledge of operation of standard office equipment (Fax, Copier, Scanner etc.)
- Proficient with smart phones and tablets
- Strong Communication skills - written and verbal (Basic reading, verbal, writing and grammar)
- Information gathering and information monitoring
- Attention to detail and accuracy, Flexibility & Adaptability
- Client service orientation
- Teamwork oriented
- Ability to stay focused, efficient, and effective in managing multiple priorities.
- Professional demeanor and ability to defuse emotional situations in a calm manner.
- Strong interpersonal skills and good judgment
- Proven ability to work independently to achieve accomplishments
- Mature, energetic with a 'let's roll up our sleeves' attitude which is especially important in a small but growing organization
- Proven ability to effectively collaborate with internal team, cross-functional team, and external parties in a rapidly growing environment
- Limited temperature fluctuations.
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Description
Job Description
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