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    Branch Manager - Worcester, United States - Cross Country Healthcare Inc

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    Description


    Cross Country is looking for top talent to join our team Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and insight helping clients tackle complex labor-related challenges.

    Diversity, equality, and inclusion are at the heart of the organization's overall corporate social responsibility program as t is closely aligned with our core values to create a better future for its people, communities, and stockholders.

    Most recently named one of the 'Top Places to Work' by US News and World Report, and a Most Loved Workplace by Newsweek Magazine, Cross Country is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval for Health Care Staffing Services Certification with Distinction.


    BASIC PURPOSE
    The Branch Manager plans, directs, and coordinates the day-today operations for the assigned Home Care branch.

    ESSENTIAL FUNCTIONS
    Direct all branch activity
    Manage, maintain and increase productivity
    Responsible for long term planning and improvement initiatives with the Area Director of Homecare Services
    Identify and implement creative solutions to complex problems
    Supervise and mentor direct reports through weekly meetings
    Establish and maintain professional and positive relationships with HCT clients
    Troubleshoot client issues as they arise

    Run weekly/daily reports to track branch productivity:
    Run open order report by branch
    Run applicant report by branch
    Attend recruitment meetings as needed and offer ideas for creative recruitment
    Advise on recruitment challenges, informing senior leadership when methods should be modified
    Recruit, hire and train branch personnel
    Supervise staff. Monitor and evaluate performance
    Track employee productivity through weekly and monthly reporting
    Troubleshoot personnel issues as they arise, including but not limited to- disciplinary action and terminations
    Manage internal staffing and schedules, maintaining appropriate in-office coverage at all times, for all departments
    Oversee activity within the department
    Properly manage onboarding costs for HCT client/clients
    Work with centralized compliance department to conduct periodic file audits to ensure that all pre-employment qualifications are being met and files are in compliance throughout the branches
    Ensure that all tasks related to staffing are completed daily
    Ensure that time to fill guidelines are being met
    Train branches on client specific reporting requirements for staffing purposes
    Immediately address questions and concerns from the client
    Partner with payroll department to create internal payroll deadlines
    Review overall payroll for accuracy
    Assist with accurate back-office billing setup through the homecare software
    All other duties as assigned.

    QUALIFICATIONS
    Intermediate knowledge of MS office products
    2+ years of management or supervisory level experience
    3+ years' related experience in recruitment and/or account management, preferably in healthcare staffing industry.
    Strong computer skills, including the ability to learn new systems

    Education:
    High School or equivalent required.

    Bachelor's degree from an accredited college or university or 4 years of comparable experience preferred; or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

    Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment.

    Benefits


    Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance,401(k) plan, Tuition Assistance, and Pet Insurance.

    The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.

    Cross Country is an EEO employer - M/F/Veteran/Disability.

    #IND_01 #IND_02

    #J-18808-Ljbffr

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