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Shrewsbury

    Universal Branch Manager - Shrewsbury, United States - Members 1st

    Members 1st
    Members 1st Shrewsbury, United States

    1 week ago

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    Description

    ** Universal Branch Manager (PC 432)**

    **Job Category****:** Mid Level Management Sls **Requisition Number****:** UNIVE002508 Showing 1 location **Job Details**

    **Description**

    **Unmatched company culture If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word, but it means everything here. We think as one. One faM1ly. One Community. One place where everyone belongs. Everything we do is in the best interest of all of us.**

    **Competitive compensation with career growth opportunities as well as annual increase & bonus potential.**

    **Nationally recognized 401K, up to 10% employer contribution that helps our associates prepare for their futures**

    **Excellent benefits including Health Insurance as low as $5 per pay, Tuition Reimbursement, 11 paid holidays & a competitive PTO planjust to name a few**

    **Our commitment to providing a healthy work/life balance to support all the other parts of life that are important to you**

    **With faM1ly always in our forefront, we offer Paid Parental Leave to help support your time off to bond with your new child.**

    **Strong commitment to our Members & Communities we serve with a plethora of volunteer opportunities available.**

    **Strong commitment to our associates with our dedication to providing professional development, leadership training & coaching opportunities**

    **Associate Resource Groups namely, Women in Leadership and Diversity, Inclusion & Belonging**

    The purpose of the Universal Branch Manager is to foster an environment that delivers an exceptional experience for both members and associates. This role determines the success of the branch by identifying and hiring top talent; developing each member of the branch team; setting a clear direction for the branch; directing all aspects of branch operations including deposit growth, loans & service ratio, creating great partnerships within Members 1st and the community - all while maintaining a focus on our members. A significant degree of creativity, data analysis and problem-solving are required to effectively provide solutions to member issues.

    With moderate budgetary impact, this role provides superior service, drives branch growth and service as well as associate staffing & development plans, ensures compliance and credit union standard and executes lobby engagement. This position has very limited supervision of work and communicates, collaborates and influences members, prospective members and credit union personnel to deliver unparalleled experiences. This role also engages in the community to understand the unique qualities of the market in order to build strategic partnerships and relationships and is required to demonstrate a consultative sales approach that fosters the culture within the branch. The Universal Branch Manager works to develop and coach staff, ensures regulatory and policy branch compliance, and also influences, educates and connects branch associates, partners and members to technology. This position may provide coverage, as needed for other departments and/or functions that are within the scope of this position.

    **EDUCATION:**

    General and business knowledge equivalent to a two-year degree

    **EXPERIENCE:**

    5-8 years of related experience in retail financial services or equivalent work experience with 2 years of management experience

    **SKILLS:**

    Decision making requires analytical ability, judgment and ingenuity

    A significant level of trust and diplomacy is required in addition to normal courtesy and tact

    Measured experience in sales activities and sales results

    Advanced experience in developing and implementing sales-related tactical plans and executing on sales efforts, behaviors and results

    Excellent communication and interpersonal skills

    Advanced consulting ability

    Strong financial, problem solving and analytical skills

    Advanced organizational and time management skills

    Strong ability to coach and develop individuals

    Ability to demonstrate empathy

    Familiarity with PCs and applicable software

    **CORE COMPETENCIES:**

    Effective knowledge

    Accountability and self-management

    Teamwork and leadership

    Communication

    Innovation and problem-solving

    **WORKING CONDITIONS/PHYSICAL DEMANDS:**

    Ability to communicate effectively in English, both orally and in writing

    Ability to receive information and hear sounds at normal speaking levels under normal conditions in the branch

    Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading

    Sufficient manual skill for operation of PC keyboard and other standard office equipment.

    Ability to stand or sit for extended time periods

    Ability to work extended evening and weekend hours and to travel to other locations to provide extended hours coverage

    Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)

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