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    Help Desk Support - Phoenix, United States - TEKsystems

    TEKsystems background
    Description

    Job Description

    Job Description
    Agents will be providing 1st level technical support assisting internal employees via inbound phone calls.

    Agents will be trained in specific systems and how to support each type of incoming call they will be receiving.

    The ideal candidate will have previous phone support experience, experience with a ticketing tool, and some IT background (previous work history, IT Degree, IT Certification).


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