- Provide excellent customer service by maintaining friendly/professional interactions with patients
- Computerized appointment scheduling via telephone and face-to-face while maintaining a professional demeanor
- Performing data entry of over-the-counter charges and payments
- Handling patient registration and certification of patient demographics
- Assisting in creating, filing, maintaining, and retrieving medical records
- Performing other related duties as assigned
- Paid time off & leave
- 17 paid holidays
- Educational Assistance
- Health and life insurance
- Retirement
- Access to University facilities and services and much more
- Ability to work in a fast-paced environment, be flexible, and handle stress well
- Ability to accept responsibility and take initiative in accomplishing duties
- Ability to communicate effectively with patients, supervisors, physicians, and co-workers both orally and in writing
- Ability to communicate professionally via telephone
- Ability to handle all patient information responsibly
- Ability to adhere to and apply all university, college, department, and clinic policies and procedures
- Ability to behave professionally at all times and present a positive image of the facility
- Ability to work as a team member
- Ability to react calmly in emergencies
- Ability to pay attention to details
- Ability to apply time management principles to accomplish assigned duties
- Keyboarding skills and basic computer knowledge
- Knowledge of office equipment: copier, fax, multiline phone system
- High school diploma or GED with two years office experience
- At least one-year post-high school course level work with one year office experience.
- Similar experience in medical front office (including knowledge of managed care insurance, CPT - and ICD - coding, cashiering, and appointment scheduling)
- Experience with electronic health records (Allscripts preferred)
- Experience with practice management software (Allscripts PM preferred)
- Experience with telephone customer service on a multi-line phone system
- Resume
- Cover Letter
- Transcripts
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Independent Sales Representative
4 weeks ago
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Business Development Manager
5 days ago
Clean Air Lawn Care, Inc. Tennessee, United StatesAbout the Job · Are you an individual who understands how to build a great team? Do you have a dream to own a financially successful business while also positively impacting your community's pets, kids, and environment? It's time to Come Clean We are excited to bring Clean Air to ...
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Business Development Representative
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registered nurse
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Senior Sales Executive
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nurse practitioner-prn
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pediatric nurse practitioner
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Full Time Virtual Speech Language Pathologist
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Design Manager
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Cardiology Doctor
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East Tennessee State University Tennessee, USA, United StatesPosting Details · Position Information · Job Title Patient Care Specialist-Mountain City Extended Hours Health CenterRMA, CMA (AAMA) Certification, LPN Department Office of Practice Pay Grade 8 Job Category Support Staff Job Summary · The College of Nursing is accepting applicat ...
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customer care coordinator
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Clinical Account Manager
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Metro
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patient care representative - Tennessee, USA, United States - East Tennessee State University
Description
Posting DetailsPosition Information
Job Title Patient Care Representative Department Family Medicine - Clinics Pay Grade 6 Job Category Support Staff Job Summary
This position is located at Bristol Family Medicine.The Department of Family Medicine is accepting applications for a Patient Care Representative. The Patient Care Representative works under the general supervision of the Center Manager performing medical front office duties. Job duties involve the following:
ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.
Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.
Knowledge, Skills and Abilities
Posting Detail Information
Posting Number SS01570P Is this position subject to a criminal background check? Yes Is any part of the funding for this posting coming from a grant or outside funding source? No Open Date 04/23/2024 Close Date Open Until Filled Yes Special Instructions to Applicants
Support Staff/Clerical positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed To Apply
Required Documents