- Administer and maintain Microsoft 365 tenant settings, including user accounts, groups, and licenses.
- Respond to helpdesk tickets, emails, and phone calls in a timely and courteous manner.
- Troubleshoot and resolve hardware, software, and network issues for end users.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Assist with user account management, password resets, and access control.
- Collaborate with team members to escalate and resolve complex technical issues.
- Configure and optimize security settings, including conditional access policies and data loss prevention (DLP) policies.
- Collaborate with business stakeholders to implement and support various productivity applications.
- Document procedures, configurations, and troubleshooting steps for knowledge sharing.
- Bachelor's degree in Computer Science, Information Technology, or related field; relevant certifications are a plus.
- Proven experience in a technical support role, preferably in a helpdesk environment.
- Strong knowledge of Windows and/or macOS operating systems.
- Strong experience with MS365 Suite and related applications.
- Understanding of basic IT security and networking is a plus.
- Familiarity with big ERP or CRM systems (SAP, Salesforce, Hubspot etc) is a plus.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and collaboratively in a dynamic environment.
- Familiarity with cloud security best practices and compliance requirements.
-
Sr. System Administrator
2 weeks ago
SelectQuote Leawood, United StatesCompany Overview: · More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, se ...
-
Implementation Consultant
4 weeks ago
D3 Technologies Kansas City, United StatesD3 Technologies is an Autodesk Platinum Partner that consults with manufacturers to design better products and get to market faster by leveraging best-in-class engineering, design, process automation, and data management technologies. · D3 is seeking an Implementation Consultant ...
-
Information Technology, Systems Engineer
3 weeks ago
North Kansas City Schools Kansas City, United StatesINFORMATION TECHNOLOGY - SYSTEMS ENGINEER · QUALIFICATIONS: Must possess a minimum of 5 years of current and relevant experience in a Windows Systems Administrator role using Windows 2012/2016/2019/2022; Microsoft Certified IT Professional preferred. · Minimum of 3 years of VMwa ...
-
Senior Technical Systems Engineer
1 week ago
Integrity IT Solutions, Inc. Kansas City, United StatesIntegrity IT Solutions · is searching for a · Senior Technical Systems Engineer · to join our growing team. · About Us · Integrity IT Solutions is a · values-based · IT Support company. · Located inside Union Station in Kansas City, Missouri. · As a managed service provi ...
-
Senior Technical Systems Engineer
2 weeks ago
Integrity IT Solutions, Inc. Kansas City, United StatesJob Description · Job Description Salary: $65k - $85k annually · Integrity IT Solutions · is searching for a · Senior Technical Systems Engineer · to join our growing team. · About Us · Integrity IT Solutions is a · values-based · IT Support company. · Located inside Unio ...
-
Service Lead
3 weeks ago
Valorem Reply Kansas City, United StatesKansas City, Missouri Valorem Reply, US - Microsoft Full Time Valorem Reply is an award-winning digital transformation firm focused on delivering data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace. Through the expertise of ...
-
service lead
3 weeks ago
Reply Kansas City, United StatesValorem Reply is an award-winning digital transformation firm focused on delivering data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace. Through the expertise of their people and power of Microsoft technologies, they provide ...
-
Service Lead
3 weeks ago
Valorem Reply Kansas City, United StatesKansas City, Missouri Valorem Reply, US - Microsoft Full Time · Valorem Reply is an award-winning digital transformation firm focused on delivering data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace. Through the expertise ...
-
Senior Technical Systems Engineer
1 week ago
Integrity IT Solutions Kansas City, United StatesJob Description · Job DescriptionSalary: $65k - $85k annually · Integrity IT Solutions is searching for a Senior Technical Systems Engineer to join our growing team. · About Us · Integrity IT Solutions is a values-based IT Support company. Located inside Union Station in Kansas C ...
-
Technical Systems Analyst
1 week ago
Integrity IT Solutions Kansas City, United StatesJob Description · Job DescriptionSalary: 38k - 50k · Here we grow again · Integrity IT Solutions is looking for a full-time Technical Systems Analyst to join our expanding team. · About Us · Integrity IT Solutions is a values-based IT Support company. Located in Union Station Kan ...
IT Helpdesk Engineer - Park City, United States - Powered By MRP
Description
About Powered by MRP:
Powered by a trusted technology-driven side-by-side managed marketplace, Powered by MRP provides the world's largest selection of new and pre-owned medical equipment, pharma, supplies, and managed services from the MedTech industry's top companies. We help medical providers streamline operations, generate new revenue, and even lower equipment and supply costs with our team of qualified, in-house experts ready to assess your new or existing clinic.
Join our dynamic team at MRP where the start-up feel meets the buzz of a busy, ever-changing environment. Embrace the fast-paced, challenging atmosphere as we navigate unique opportunities and cultivate diversity across all jobs and departments. If you're ready to thrive in an environment where no two days are the same, MRP is the place for you.
Job Description:
We are seeking a skilled and experienced IT Helpdesk Engineer to join our IT team. As an IT Helpdesk Engineer, you will be responsible for providing technical assistance and resolving issues for our internal staff and external clients. Also, you will be responsible for managing and optimizing our Microsoft 365 environment, including Exchange Online, Teams, and other related applications. This role offers an excellent opportunity to contribute to the organization's digital transformation initiatives and ensure the smooth operation of our IT infrastructure.
Responsibilities:
Qualifications: