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    Client Service Associate - Cleveland, United States - PNC Bank NA

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    Full time
    Description

    Description

    • Provides sales, service, and execution support for client relationships.
    • Gathers and prepares documentation with accuracy.
    • Acts as a point of contact for clients and may handle complex issues.
    • Updates client information and provides necessary reports.
    • Offers administrative support and serves as a peer resource.

    PNC Employees take pride in our reputation. To continue building upon that, we expect our employees to be:

    • Customer Focused - Knowledgeable about customer needs and satisfaction.
    • Managing Risk - Assessing and managing risks related to business activities.

    Qualifications

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities.

    Competencies

    Accuracy and Attention to Detail, Customer Support Policies, Decision Making, Effective Communications, Flexibility, Problem Management Process, Products and Services, Sales Support, and Administration

    Work Experience

    Requires an Associates degree and 4+ years of related experience or equivalent combination.

    Education

    Associates degree

    Certifications

    No Required Certification(s)

    Licenses

    No Required License(s)

    Benefits

    PNC offers a comprehensive range of benefits to help meet employee needs now and in the future.

    Disability Accommodations Statement

    If an accommodation is required, contact us for assistance.

    Equal Employment Opportunity (EEO)

    PNC provides equal employment opportunity to qualified persons.

    California Residents

    Refer to details on PNC's use of personal information in hiring practices.



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