- Responsible for creating schedules, making changes and/or updating information into the HASTUS system.
- Coordinate the job assignment process, such as, posting open bids and employee schedules, filling schedule vacancies and processing time off requests.
- Ensure Daily Train Assignment (DTA) forms are completed, and copies are provided to the Operations Control Center (OCC) and Transportation Supervisors; update DTA's as necessary.
- Provide daily communication on all matters with OCC.
- Responsible for maintaining the Crew Dispatch phone line and providing necessary information to the Transportation Department
- Observes fitness-for-duty of operators reporting for work.
- Ensure Container of Current Rail Operating Conditions (CCROCs) are available in the system for Train Operators and Supervisors
- Assign and retrieve all equipment and tools, such as, radios, batteries, keys, etc.
- Tag and log lost and found items for RTD.
- Open bidding process for Train Operators and Supervisors and assist them with self-service system. Create bid sheets, rosters, and job assignments to form new schedules.
- Review documents (i.e. incident reports, hours of service, etc.) and enter information into HASTUS.
- Assigning and tracking non-revenue company vehicles to Train Operators and Supervisors to transport members to their destination.
- Knowledgeable of all rules, regulations, and contractual obligations governing day-to-day operations
- Assist with training of all new Spare Crew Dispatchers/Crew Dispatcher employees.
- Complete all other duties as assigned.
- High School diploma or GED
- 3 years of relevant work experience in a dispatch or scheduling position required; industry experience in commuter or transit systems preferred.
- Proficiency in MS Office, especially Excel and scheduling software applications required; HASTUS experience is preferred.
- Strong attention to detail and ability to prioritize and accomplish multiple tasks with minimal supervision.
- Ability to work in a fast paced, demanding environment.
- Ability to take initiative and use sound judgement.
- Strong written and verbal communication and critical thinking skills
- Must be able to maintain confidential information.
- Willing and able to work a shift-based schedule.
- Must be eligible to work in the U.S. and successfully pass a pre-employment background check, drug and alcohol screening and be willing to comply with the DTO Drug and Alcohol Policy
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Crew Dispatcher - Denver, United States - Denver Transit Operators
Description
Denver Transit Operators (DTO) is a privately held company that has a 29-year contract with the Denver Regional Transportation District (RTD) to operate and maintain the new commuter rail system within the Greater Denver Metro area. We currently have a full-time opportunity for a skilled and experienced Crew Dispatcher. We are seeking a committed individual that is responsible for creating and assigning schedules and job assignments for the Train Operators.As the Crew Dispatcher some of your duties will be to: