Dispatcher - Englewood, United States - AWP Safety

AWP Safety Englewood, United States

3 weeks ago

Description

Company Description

AWP Safety is a rapidly growing national safety services provider committed to protecting our customers' people, businesses, and time. AWP Safety is America's Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications. The company's capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. We are committed to keeping people safe. That includes drivers, pedestrians, workers, and everyone else at a site we serve. To succeed in this mission, we employ safety experts and well-trained crews. America's roads and work zone professionals need and deserve AWP Safety protection.

Job Description

AWP Safety is America's Traffic Control Leader, providing services for DOT and infrastructure projects as well as representing nearly every major public utility: electric, gas and telecommunications It is looking to add a Dispatcher for the Englewood, CO location.

Pay - $21.00-$24.00/hr.

$1,500 Sign On Bonus

BONUS PAYOUT

40 hours $300.00

250 hours $300.00

500 hours $900.00

= $

POSITION SUMMARY

The Dispatcher will demonstrate commitment to achieving the organization's goals and objectives

by coordinating and managing the drivers' schedules to ensure equipment is picked up and delivered in a timely manner. Performing multiple tasks effectively with a focus on timeliness and responsiveness, high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.

ESSENTIAL DUTIES & RESPONSIBILITIES

Provide the highest level of customer service and satisfaction
Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service
Receive any incoming customer service calls
Schedule and coordinate all service calls and adjust drivers' daily schedules as required
Monitor drivers throughout the day via the dispatch system
Create the next day driver schedule ensuring customer needs are met
Add new customer jobs and tickets to the computer system (TCR)
Conduct job service checks for jobs that have been out for 30 days or more
Complete a "final edit" of each job ensuring the ticket has all the required information for billing
Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners
Perform other functions as necessary or as assigned

Qualifications

QUALIFICATIONS/EDUCATION

High School Diploma or Equivalent
1-2 years of experience; or any combination of education, experience, and training that provides the desired knowledge, skills, and abilities
Strong leadership skills to ensure drivers' compliance with direction and assignments
Basic understanding of the geographical area and mapping programs to facilitate efficient routing
Proficient with or able to quickly learn dispatch and record-keeping systems.
Ability to work independently with little instruction and adapt to change at a fast pace and under pressure
High integrity and a strong work concept
Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.
High degree of energy, self-motivation, and flexibility
Proven ability to work collaboratively with others
Excellent communication and time management skills
Strong work ethic with a professional, positive attitude

Additional Information

A high-achieving, gregarious, and well-respected team
Benefits-eligible 1st of the month following hire
All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
The company paid 50k in basic life insurance
Company paid LTD
Health Savings and Flex Spending Accounts Available
401(k)
Paid Time Off & Paid Holidays
AWP named one of America's Greatest Workplaces 2023 for Diversity

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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