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Palatine

    Host - Palatine, United States - Emmetts Brewing Company

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    Description

    Host

    Reports to Managers

    We are looking for a customer-focused Host to join our team You will be welcoming guests,

    seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

    You are a natural people person who can quickly build rapport with guests and create a

    welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your

    excellent organization and communication skills to bring your best each day for yourself,

    restaurant staff, and guests.

    Responsibilities:

    Greet guests and seat them at tables or in waiting areas

    Provide guests with menus

    Assign patrons to tables suitable for their needs and according to rotation so that servers

    receive an appropriate number of seatings

    Inform guests of current promotions and who will be serving them to ensure a smooth

    handoff to the service staff

    Manage the flow of guests into the dining and bar areas, provide accurate wait times to

    incoming guests if appropriate

    Clear and clean tables

    Check and clean bathrooms

    Qualifications:

    Previous restaurant hosting or serving experience preferred

    Friendly and customer-focused personality

    Ability to articulate clear greetings and farewells to guests, as well as being able to

    understand requests for assistance

    Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc.

    Ability to effectively communicate on the telephone

    Must be able to carry trays or supplies lbs.)

    ServeSafe or Food Handler's certification (or must be willing to attain), A work place sexual harassment certificate


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