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    Logistics Coordinator - Columbus, United States - Path-Tec

    Path-Tec
    Path-Tec Columbus, United States

    2 weeks ago

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    Description

    POSITION OVERVIEW:
    The Logistics Coordinator I will support operational activities related to the transport of biological specimens, reports, and supplies. Responsibilities will include tracking specimens from the point of pickup through delivery. The position will act as a liaison between both external and internal partners. Job assignments will be managed without immediate supervision and are evaluated based on performance.

    Individuals must be able to perform each essential core function as well as monitor and maintain the department service levels.

    The requirements listed below are representative of the knowledge, skill, experience and ability necessary to perform this job.


    JOB RESPONSIBILITIES:
    Demonstrate continuous effort to improve day to day logistics, streamline work flows and work diligently to provide quality support and build strong vendor relationsAnswer multi-line phone systemUpdate and manage daily logistics reportsEfficiently and effectively track specimens including proactive troubleshooting and interventionEffectively manage vendors to standard operating proceduresFamiliarity with standard concepts, practices, and procedures related to logisticsMonitor and trend courier/vendor performanceMonitor courier dashboardEffectively communicate with customer on multiple levelsExcellent customer service skillsExecute service strategies and programs for problem resolutionManage to service levels that meet customer and operational needs while achieving department goals and objectivesCollects and trends departmental data and develops proactive actions for related improvementManage and update SpectraPath as needed for Client profilesSend daily reports of transit transactionsInform management of ongoing performance issuesOrder, track, and report pickup and deliveriesOther duties as assigned


    ABILITIES REQUIRED:
    Strong PC skills required including use of MS Office applications.

    Knowledge of shipping logistics preferredKnowledge of UPS and FedEx network and shipping servicesAbility to develop a strong understanding of our products and services to effectively handle inbound and outbound callsAbility to prioritize and shift priorities quickly as need dictatesProficient verbal and written communication skillsTeam oriented with commitment to the success of the team and organizational goalsAbility to meet tight deadlinesWork hours are 5:30 AM to 11:30 PM, M F, Sat 8 AM 5 PMWillingness to work shift work and overtime as required.

    Must possess ability to sit and/or stand for long periods of time.
    Must possess ability to perform repetitive motion.
    Ability to lift to 30 pounds.


    QUALIFICATIONS:
    Requires a high school diploma or equivalent; some college preferred.
    Min 2 years experience in a service-related areaAll prospective employees must pass a background and drug check.#J-18808-Ljbffr
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