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    Senior Account Manager - Irving, TX, United States - Giltner Logistics

    Giltner Logistics
    Giltner Logistics Irving, TX, United States

    3 days ago

    Default job background
    Sales
    Description

    Job Position:
    Senior Account Manager


    Location:
    Irving, Texas


    Employment Type:
    Full-time


    Benefits:
    Benefits include medical, dental, vision, paid time off, and a 401K


    Business:
    Freight Brokerage Company

    Senior Account Manager Job Description


    As a Senior Account Manager, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies.

    You will develop a profound understanding of both the fluctuating shipping market and how to navigate Giltner's technology.

    Senior Account Manager Responsibilities

    Manage existing key account relationships and offer solutions based on shipping patterns and needs

    Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing

    Proactively communicate any issues to the client

    Coordinate all daily shipments through phone and email

    Ensure accuracy and timeliness of billing while proactively notifying client of any changes

    Partner with other departments across Giltner to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner

    Senior Account Manager Qualifications

    Three to five years of industry experience

    Strong communication skills, both written and verbal

    Calm under pressure

    Superior business acumen

    Knowledgeable on relevant modes of transportation

    Team player mentality

    Strong organizational skills with attention to detail

    Ability to manage large amounts of information

    Must have a transferable book of business

    What We Offer

    Competitive wages plus commission

    Opportunity for Professional & Personal Growth

    Medical, Dental, and Vision Insurance

    401K

    Flexible Spending Account

    Aflac


    PTO
    Who We Are

    We are Growing Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers.

    By utilizing our extensive carrier network of over 35,000 carriers as well as our two asset-based sister companies, we provide top-of-the-line service throughout the United States, Canada, and Mexico.

    Giltner's business practices are based on long-term relationships, which means we give our customers and carriers the respect and service they deserve.

    Our corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout the United States. We pride ourselves on the customer service we offer and the level of work ethic we adhere to.

    *Pre-employment reference checks, background check, and drug screen are required for all positions within Giltner.
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