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Supply Chain Quality Specialist - Austin, TX, United States - ASML
Description
Job ID:
J
Introduction to the job
It takes an large team of Researchers, Engineers, Technical Experts, Logisticians, Project Managers & more to deliver a new system to our field customers.
As a Quality Coordinator within the Regional Operations Group of Supply Chain, you will be directly responsible for leading the management & implementation of tool safety, maintenance & usability programs within the global Customer Supply Chain Management network.
This position will be responsible for overseeing achievement of tool usability (Calibration, Certification, Completeness) KPI's & Quality improvement programs.You will also serve as deployment/implementation lead for quality initiatives, ensuring that US regional 3PL & CS teams are trained to enable successful piloting and rollout.
The Quality Coordinator will be responsible for further developing reporting processes to extend visibility to the local organization and bring alignment across different functional areas.
Role and responsibilities
To provide a high level of customer satisfaction in delivering the best customer service each time, through accountability, dedication and responsiveness.
Plan and execute Certification/Calibration with Vendors to achieve field target KPI's.
Support alignment with 3rd party vendors to schedule, prepare and perform on-site tool calibration and certifications sessions at 3PL & be present for data management.
Manage aging tools which are NOK and in defective storage locations by coordinating the ordering/replacement of damaged & missing tools.
Collaborate with CS stakeholders on Way Of Working improvements to reduce waste processes & gain efficiency on tool return completeness.
Improve customer intimacy within the local organization. Understand CS local operations and work in conjunction to improve. Provide complex reports to the internal customer on tooling.
Education and experience
Bachelor's degree in a related field is preferred. An equivalent combination of education, skills and experience will be considered.
2+ years of relevant experience in a complex customer oriented (logistics) environment required
Skills
Working at the cutting edge of tech, you'll always have new challenges and new problems to solve – and working together is the only way to do that.
To thrive in this job, you'll need the following skills:
In-depth knowledge of SAP
Strong data analysis and problem solving abilities
Advanced competencies in Microsoft Excel and Powerpoint
Excellent social and communication (both written and verbal) skills
Able to handle and work under extreme pressures and timelines
Remain flexible in providing after hours support, as needed
Team player
Other information
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Location:
ASML Austin, TX Office
Travel 20-30%
Role within Office
Responsibilities:
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
Occasionally lift and/or move up to 20 pounds.
May require travel dependent on business needs.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.
It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.
We recognize that diversity and inclusion is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions .
Supply Chain Quality Specialist professionals in Austin
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Maayan Kaplan
Head of Sales & Operations Planning | MBA, MS