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    Product Specialist - Las Vegas, United States - O'GARA Las Vegas

    O'GARA Las Vegas
    O'GARA Las Vegas Las Vegas, United States

    5 days ago

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    Description

    Job Description

    Job Description

    PRODUCT SPECIALIST

    Full Time

    JOB DESCRIPTION:Product Specialist operates as a brand ambassador that focuses on providing exceptional customer service and information on our vehicles to educate our clients on our products.

    REQUIREMENTS AND QUALIFICATIONS:

    • 1+ years of customer service and/or sales experience
    • Must have a valid Driver License and be insurable
    • Positive, enthusiastic, and passionate about the automotive industry
    • Ability to troubleshoot vehicle technology features
    • Strong sense of teamwork
    • Great attention to detail with strong organization and communication skills
    • Ability to work evening hours, weekends, and holidays
    • Proficient with Microsoft Office and CRM desired

    DUTIES AND RESPONSIBILITIES:

    • Greet and welcome all clients entering the showroom
    • Offer refreshments to clients
    • Excite, engage and educate prospective clients and current owners through calls, emails or texts and outbound events to educate them
    • Elegantly "hand over" the qualified client to the correct salesperson
    • Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual sales and KPI targets
    • Maintain showroom areas up to standard and communicate with Brand Managers to order any missing / needed items
    • Showcase cars with all first-time clients
    • Prepare, stage, and charge client vehicles in advance of their scheduled delivery appointment
    • Instruct and inform clients on vehicle features and app setup
    • Troubleshoot vehicle technology features
    • Execute client's documents on delivery day
    • Masters all respective brand products: models, stats, price ranges, years, colors, and vehicle optionality
    • Perform additional responsibilities as assigned by Managers

    EMPLOYEE BENEFITS

    • Health, Dental, and Vision coverage for employee
    • 401K Plan
    • Paid training, growth opportunities
    • Employee vehicle purchase plans
    • Discounts on products and services
    • Long-term job security

    COMPENSATION: $ $30.00/ hr.

    We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.



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