- Greet and register patients in a friendly and service-oriented manner.
- Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
- Collect and log all co-pays and fees
- Answer/transfer incoming phone calls.
- Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
- Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
- Coordinate with the back-office staff for timely and effective care of patients
- Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
- Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
- Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
- High School Diploma or GED
- Intermediate to advanced computer skills
- Strong multitasking and communication skills
- Experience providing exceptional customer service
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
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PhyNet Dermatology LLC Fremont, United States**SUMMARY**: · As a Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. · **ESSENTIAL FUNCTIONS**: · To perform this job, an individual must perform each essential functio ...
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WeDriveU Fremont, United States**Company Description**: · The Customer Service Representative (CSR) will report to the Program Manager and Operations Manager and receive guidance or direction from the client's or HQ's Transportation Management Team. The CSR will provide exceptional customer service to our clie ...
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Matrix Dynamics Elizabeth, LA, United States FreelanceCustomer Service Representative (m/f/d) · | Vorarlberg | XXXLutz Service Center Lauterach | Full-time, Part-time · Responsibilities · - Prompt and solution-oriented handling of customer complaints · - Personal contact for XXXL customers · - Communication with suppliers · Qualific ...
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ALAMEDA ALLIANCE FOR HEALTH Alameda, United States**PRINCIPAL RESPONSIBILITIES**: · Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating commu ...
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Sutter Health Fremont, United StatesWe are so glad you are interested in joining Sutter Health · **Organization**: · PAMF-Palo Alto Medical Foundation ALD · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by ...
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Sutter Health Fremont, United States**Organization**: · PAMF-Palo Alto Medical Foundation ALD · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verif ...
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Sutter Health Fremont, United States**Organization**: · PAMF-Palo Alto Medical Foundation ALD · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verif ...
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California Rehabilitation & Sports Therapy Palo Alto, United StatesAs a Patient Service Representative, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. · Essential Job Functions: · Patient Interaction: · - Greet and welcome pat ...
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Infinity Systems East Palo Alto, United StatesAs an employee (m/f/d) of R+V Insurance, you have the power to shape the insurance of tomorrow, starting today. Our goal is to provide the perfect framework for your talent and passion. We strive to pave the way for innovative insurance solutions and bring our shared values to li ...
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Penn State University University Park, United States**JOB DESCRIPTION AND POSITION REQUIREMENTS**: · Specific duties and responsibilities may include: · Administer the following activities for multiple methods of payment (Cash, Check, Credit Card, Electronic Funds Transfer (EFT), Wire Transfer, Automated Clearinghouse (ACH), and p ...
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El Camino Health Mountain View, United StatesEl Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. ...
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Aurora Technologies Hayward, United StatesRexel. Feel the energy. Welcome to Rexel. Here, you will find a world full of opportunities. This is not just a job, it's a real mission. Join us in leading the way alongside our customers in the context of energy transition and digitalization. And you will be right in the middle ...
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QA Builders San Jose, United StatesOverview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction w ...
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Customer Service Representative
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Ad Line Industries Hayward, United StatesResponsibilities: · - Answer customer inquiries and resolve issues in a timely and professional manner · - Upsell products and services to customers when appropriate · - Communicate effectively with customers to understand their needs and provide appropriate solutions · - Analyze ...
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Lost Worlds Adventures Livermore, United StatesUpscale, face paced Family Entertainment Center is looking for a fun, energetic, outgoing Customer Service Representative/Party Host. · **Job Type**: Part-time · Pay: From $16.00 per hour · Schedule: · - 8 hour shift · Work Location: In person ...
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ATLANTA COMPA INTERNATIONAL LTD San Ramon, United States**Customer Service Representative** · **Responsibilities**: · - Provide information about products and services · - Resolve customer complaints in a professional manner · - Process orders, returns, and exchanges · - Maintain customer records by updating account information · - Ut ...
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Customer Service Representative
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Keynote Business Solutions San Jose, United StatesJob Overview: · We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This role requires excellent communication skills, attenti ...
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ARCH Preneurs Inc. San Jose, United States**We are looking for a full-time, self-motivated Customer Service Representative to join our team in San Jose, CA.** · **Responsibilities**: · - Work with our client's customers face to face in a retail setting · - Respond to potential customers with inquiries about products and ...
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Extended Stay America Livermore, United StatesOur Extended Stay Livermore, CA location is in immediate need of Guest Service Representatives The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible ...
Patient Service Representative - Fremont, United States - RadNet
Description
ResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward.
With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.
When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
You Are:
Mornings
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