Customer Service Representative - Hayward, United States - Aurora Technologies

Aurora Technologies

Verified Company

Hayward, United States

1 week ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

Rexel. Feel the energy. Welcome to Rexel. Here, you will find a world full of opportunities. This is not just a job, it's a real mission. Join us in leading the way alongside our customers in the context of energy transition and digitalization. And you will be right in the middle of it all. In a team full of strength and energy, where we have success and fun together. A place where you have perspectives and can develop yourself. You will benefit from a modern work environment that is #rexellent and gives you plenty of freedom. We are looking for you and your energy to join our branch in Heidelberg immediately.

This is your new task:

You will provide expert advice to our customers regarding our product range, develop product solutions, and present alternatives while considering legal requirements, customer demands, and technical feasibility.

You will create and calculate offers and negotiate conditions with our customers, taking into account price guidelines. You will also check the plausibility of orders, for example regarding delivery dates, prices, and availability. You will professionally handle customer orders and inquiries, both over the phone and through our ordering platform. You will actively support our customers by recommending alternative and additional products.

You will regularly exchange information about customer developments and other customer-related information with your colleagues in the inside and outside sales teams, and conduct tandem visits with the outside sales team.

What you bring:
You have completed a technical or electrical engineering education. Ideally, you have gained