Information Technology Specialist - Fort Belvoir, United States - US Army Installation Management Command

US Army Installation Management Command
US Army Installation Management Command
Verified Company
Fort Belvoir, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

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Description

Duties:


  • Under general supervision, performs routine and recurring assignments in the delivery of Information Technology customer support services.
  • Participates in the planning and delivery of a full range of Information Technology customer support services to the organization. Identifies and resolves issues and problems. Prepares and updates manuals. instructions, and operating procedures.
  • Provides information and assistance to customers including system hardware/software installations, configuration, upgrades and troubleshooting.
  • Evaluates established methods and procedures and prepares recommendations for changes in methods and practices where appropriate.
  • Presents formal and informal training to customers. Reports, responds to and resolves customer requests. Applies information security and information assurance policy, principles and practices.

Requirements:


Conditions of Employment:


  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Subject to satisfactory completion of all preemployment checks in accordance with AR 2153, para.2 to include a Tier 1 background.

Qualifications:


Standard Qualifications:

Work, experience, education, and/or specialized intensive training sufficient to demonstrate IT knowledge and skill in:

  • Participating in the planning and and/or delivery of a full intensive range of IT support services;
  • Installing, configuring, upgrading and trouble shooting hardware and software components;
  • Presenting formal and informal training and assistance to customers;
  • Reporting, responding to, and resolving customer requests.

Highly Qualified:


  • Possess one (1) year of professional database administration experience.
  • Possess one (1) year of professional experience using and maintaining point of sales systems.

Additional information:


Area of Consideration:


  • The Area of Consideration for this vacancy announcement is
    Worldwide.

Manual Applications:


PCS Costs

  • Payment Permanent Change of Station (PCS) costs may be authorized, based on a determination that a PCS move is in the Government's interest.

Pay-Band (NF or CY) Allowances and Differential

  • This is a paybanded position.
  • Sunday premium pay may be authorized by the Garrison Commander.
    _If authorized, only regular (fulltime, parttime, limited tenure and seasonal) employees may be paid Sunday premium pay._ When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of nonovertime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of nonovertime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of nonovertime work performed between

Incentives and Bonuses

  • Relocation incentive will be authorized.

Non-Foreign Overseas Allowances

  • Nonforeign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.

Please check out our Applicant Information Kit:


Other:


  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • Benefits
Review our benefits


How You Will Be Evaluated:

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Priority Consideration
  • Business Based Action
  • NAF Priority Consideration
- Current Appropriated Funds Employee CNE (APF)

  • NAF Priority Consideration
- Current/Former NAF Employee (CNE/FNE)

  • NAF Priority Consideration
- Outside Applicant Veteran (OAV)

  • NAF Priority Consideration
- Parent of a Veteran (OAV)

  • NAF Priority Consideration
- Spouse/Widow(er) of a Veteran (OAV)

  • Benefits
Review our benefits

  • Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits.

Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.

You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.


  • Resume

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:

  • Cover Letter
  • DD214/ Statement of Service
  • Documentation to Support Eligibilities
  • Resume
  • Separation Notice (RIF)
  • SF50/ Notification of Personnel Action
  • Transcript
**If you are relying on your education to meet qualificatio
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