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    BFT - Temporary Patient Service Coordinators needed For MGH - Boston, United States - Partners Healthcare System

    Partners Healthcare System
    Partners Healthcare System Boston, United States

    3 weeks ago

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    Description
    Are you an unemployed job seeker in the midst of a job search?
    A career changer attempting to transition into healthcare?
    A retiree seeking a second career?
    A stay-at-home parent preparing to reenter the workforce?
    Have you recently relocated to the Boston area?

    At Bulfinch Temporary Service, a division of Massachusetts General Hospital and Massgeneral Brigham, our employee talent comes a diverse range of backgrounds.

    At present, we are considering applicants on an as-needed basis for both part-time and full-time Patient Service Coordinators to work in outpatient areas, with the potential to transition to temp-to-hire contingent upon satisfactory performance and changing staffing needs.

    Job opportunities are located at Mass General Hospital, we also service a number of satellite locations in and around greater Boston for MGH affiliates.

    While job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following:

    • Provide administrative support to healthcare providers within an engaging ambulatory setting, and function as the primary interface between the patients and medical team.
    • Schedule patient appointments, diagnostic testing, and surgeries.
    • Acquire referrals and pre-certifications as needed.
    • Register and/update demographic, PCP, and insurance information.
    • Collect co-payments and fees.
    • Coordinate details of billing.
    • Answer phones, and triage calls as appropriate.
    • Photocopying, faxing, and filing.
    • Associate or Bachelors degree, or equivalent secretarial training preferred.
    • 1 years' experience in a healthcare setting required for Level I role. (Additional experience required for higher level positions.)
    • Proven understanding of managed care and other insurance-related coverage plans.
    • Digital literacy, including proficiency with Windows-based computer applications is crucial.
    • Proven, accurate typing and data entry skills.
    • Prior experience helping a wide variety of customers.
    • Knowledge of EPIC software a plus
    • Strong patient service orientation and well-developed social and interpersonal skills.
    • You are available to complete a four-day, operations training program, and able to work part-time or full-time, Monday-Friday, days.
    • Ideal candidates should be able to retain information quickly, with a "can-do," positive demeanor, with a shown ability to be both reliable and punctual.

    Driven candidates will also possess a professional demeanor, strong ability to stay organized, and the ability to work optimally as part of a team.

    Bulfinch Temporary Service employees often cover leaves of absences, vacations, as well as vacant, f/t openings, often resulting in temp-to-hire.

    Qualified applicants who meet the above requirements, and are able to make a minimum one-month or more dedication to our community, are encouraged to apply.

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