-
Support Specialist
2 weeks ago
Michaels Stores Boston, United StatesSupport Specialist page is loaded **Support Specialist** · **Support Specialist** · locationsStoneham-119 Main St, Ste 1 time typePart time posted onPosted Today job requisition idR Store - BOS-STONEHAM, MA**We're here for the Makers Come be a part of the team where innovation ...
-
Support Specialist
3 weeks ago
Russell Tobin Boston, United StatesA Laboratory Analysis and Management company is looking to hire a Support Specialist. · Location: Boston, MA · Contract: 1 Year · Pay: $20-25/hour Depending on Experience · RESPONSIBILITIES · Serve as point of contact for customer lab staff, facilitating and coordinating laborato ...
-
IT Support Specialist
2 weeks ago
Charles River Community Health Boston, United StatesIT Support Specialist · CLASSIFICATION/STATUS: · Non-exempt, Full Time, Temporary · IMMEDIATE SUPERVISOR: · Systems Administrator - Support Supervisor · SUPERVISORY RESPONSIBILITIES: · None · WHO YOU ARE: · YOUR ROLE & IMPACT · The · IT Support Specialist I · participa ...
-
IT Support Specialist
2 weeks ago
Jobs for Humanity Boston, United StatesCompany Description · Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: YUPRO Placement · Job Description · IT Support Specialist · This is a contr ...
-
Support Specialist
2 weeks ago
Russell Tobin Boston, United StatesA Laboratory Analysis and Management company is looking to hire a Support Specialist. · Location: Boston, MA · Contract: 1 Year · Pay: $20-25/hour Depending on Experience · RESPONSIBILITIES · Serve as point of contact for customer lab staff, facilitating and coordinating lab ...
-
Support Specialist
1 week ago
Russell Tobin Boston, United StatesA Laboratory Analysis and Management company is looking to hire a Support Specialist. · Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. · Location: Boston, MA · Contract: 1 Year · Pay: $20-25/hour Dependi ...
-
IT Support Specialist
2 weeks ago
Insource Services Boston, United StatesThis is an evergreen position that is always posted due to our rapidly changing hiring needs and growth. · Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who "Do the right thing at the right time for the right reaso ...
-
IT Support Specialist
2 weeks ago
Akouos Boston, United States**Setting Higher Standards** · It takes a strong sense of passion and purpose to do something that has never been done before. We believe the only way to achieve our ambitious goals is to engage as one team, listen to each other, and trust in ourselves and our science to do what ...
-
IT Support Specialist
2 weeks ago
Insource Services Boston, United StatesJob Description · Job Description · This is an evergreen position that is always posted due to our rapidly changing hiring needs and growth. · Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who "Do the right thin ...
-
Operations Support Specialist
2 weeks ago
State of Massachusetts Boston, United StatesAbout the Office of the Comptroller The Office of the Comptroller ensures that the more than $50 billion in annual transactions authorized by the general appropriations act and supplemental appropriations are executed in accordance with all statutory Support Specialist, Operation ...
-
Litigation Support IT Specialist
1 week ago
Ceres Group Boston, United StatesLitigation Support IT Specialist · The Litigation Support IT Specialist is a senior level position in the firm's Information department. The Litigation Support IT Specialist will report to the Associate Director, Operations and Infrastructure, of IT, and will support the firm - i ...
-
Desktop Support Specialist
3 weeks ago
Franklin Fitch Boston, United StatesDesktop Support Specialist | Boston, MA | $55,000-$75,000 + Bonus · The firm are seeking a Desktop Support Specialist who will be responsible for providing in-person end-user support to the user community as well as working across assigned projects. You will be working across the ...
-
Autism Support Specialist
3 weeks ago
Association For Autism and Neurodiversity Boston, United StatesAutism Support Specialist / Community-Based SupportAre you looking for a job where you can build long-term relationships with clients, work flexibly and creatively, and be part of a supportive team? · Do you thrive when you're accompanying someone 1:1 and able to individualize t ...
-
Sales Support Specialist
2 weeks ago
Tyton Partners - Strategy Consulting Boston, United StatesBusiness Development Support Specialist · Are you passionate about the education sector? Committed to having an impact on one of the largest and most diverse sectors of the global economy? Interested in working with companies and non-profits, institutions and investors across th ...
-
Production Support Specialist
2 weeks ago
UST Boston, United StatesEnd User Support Specialist · Associate III - Production Support, On-Site Opportunity · You Are: · We are looking for a skilled End User Support Specialist to provide Level 1.5 support for end-users in the US region. The successful candidate will be responsible for resolving tec ...
-
Technical Support Specialist
3 weeks ago
Planet Technology Boston, United StatesHelpdesk Specialist- Tier 2 · Onsite in Boston, Contract- Potential for extension and/or conversion · Preferred: Entry-Level position, Related bachelor's degree, some experience in desktop & AV support · Must Haves: · 1-3+ years of experience of end-user support experience or re ...
-
Laboratory Support Specialist
3 weeks ago
Mentor Technical Group Boston, United StatesMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, ...
-
Administrative Support Specialist
2 weeks ago
Apex Systems Boston, United StatesPosition: Administrative Support Specialist · Location: Hybrid - Boston, MA – on-site requirement from the end of May through June to support the Epic go-live in-person then will be Remote · Rate: Negotiable Based on Experience · Duration: +5-month contract · Administrative Supp ...
-
Peer Support Specialist
1 week ago
Boston Public Health Commission Boston, United StatesThe Commission's Homeless Services Bureau, in existence since 1983, has extensive experience providing integrated primary health, substance abuse, and mental health services to homeless individuals. We offer transitional health and social assistance to homeless Bostonians, includ ...
-
Behavior Support Specialist
6 days ago
Full Bloom Boston, United StatesAssist the Program Director and Teacher in taking all necessary and reasonable precautions to protect students and to prevent damage to school equipment and classroom facilities. Possess an understanding of Catapult Learnings philosophy, policies an Support Specialist, Behavioral ...
User Support Specialist I - Boston, United States - Massachusetts General Hospital
Description
Job Description - User Support Specialist IUser Support Specialist I
(
)
This role is located in the historical Charlestown Navy Yard area
The User Support Specialist is responsible for implementation, maintenance, and support of the Institute's technology resources including desktop and laptop computers, printers, classroom audio visual technology, and lab and simulation resources as directed by the Director of Technology & Web Services.
This person provides technical support to students, faculty, and staff, both on campus, and virtually.Technical support includes, but not limited to, installation, and repair of software that includes MS windows and MS office suite, Mac OS and iOS devices, adobe acrobat, SPSS, Pharos print drivers, tier 1 distance learning, and zoom all specific to IHP needs and requirements.
This role will also be responsible for updating equipment inventory, setup and operation, general troubleshooting, and maintenance.DUTIES/ RESPONSIBILITIES:
Under the direction of the Director of Technology and Web Services, assists with the installation, maintenance, repair of classroom and conference room hardware, server software such as pharos printing server and reach media digital signage application, audio visual equipment in conference center and related servers and peripherals.
Serve as a resource in support of the Institute's Help Desk both on campus and virtually (40%)
Ensures the maintenance of all computers in classroom and labs, printers, learning resources, audio visual technology, lab technology and simulation resources (10%)
Installation of firmware upgrades to hardware and software both for classroom, conference rooms, and lab spaces. (10%)
Makes recommendations regarding upgrades and replacement of technology-related equipment. (5%)
Attends classes and seminars to enhance knowledge of equipment and operating systems. (5%)
Other duties as assigned by the Director of Technology and Web Services.
WORKING CONDITIONS:
Shared workspace environment located within active support area, with significant time spent in front of a computer, attending group meetings or one-on-one meetings.
Travel through the Institute's campus in the Charlestown Navy Yard to provide support, maintain resources and attend group and individual meetings.
EDUCATION:
1-3 years of experience
Bachelor's degree in a related field preferred
SKILLS/ COMPETENCIES:
Candidates must have a solid understanding of computer hardware and software and the ability to troubleshoot computer and software problems.
In addition, basic knowledge of MS Office suite is required.
Candidates must have at least 1-year of experience that includes customer service and help desk support.
The successful candidate will have experience and skill in the support of Audio-Visual equipment and associated software, which includes equipment setup and troubleshooting and resolution of problems.
At least 1-year of experience in Audio visual equipment setup, support, production and sound is a plus.About MGH Institute of Health Professions
MGH Institute of Health Professions is a graduate school in Boston that provides entry-level and post-professional programs in Nursing, Communication Sciences and Disorders, Genetic Counseling, Occupational Therapy, Physical Therapy, and Physician Assistant Studies.
The PhD in Rehabilitation Sciences and a PhD and Master of Science in Health Professions Education have been added in recent years to meet rising demand for highly educated health care professionals, educators, and researchers.
Integrating classroom learning with research and clinical experience, the Institute grants doctoral degrees, master's degrees, awards certificates of advanced study, and offers continuing education to practicing professionals.
The IHP is the only degree-granting affiliate in Mass General Brigham (MGB ), the largest private employer in the Commonwealth of Massachusetts.
The Institute has been recognized multiple times by The Chronicle of Higher Education as a "Great College to Work For." A leading health sciences educational institution, MGH Institute provides students with outstanding academic programs, many of which are ranked among the best in the nation.
MGH Institute of Health Professions has announced an organization-wide anti-racism initiative to think boldly about race and bring together all members of the IHP community to address systemic racial injustice as well as oppression more broadly.
The plan seeks to create a supportive and inclusive campus environment and better support the diverse communities the school serves.
We are excited about this new initiative and are hiring employees who are committed to justice, equity, diversity, and inclusion and will contribute to our anti-racism and anti-oppression approach.
EDUCATION:
Associate degree required
1-3 years of experience
Bachelor's degree in a related field preferred
SKILLS/ COMPETENCIES:
Candidates must have a solid understanding of computer hardware and software and the ability to troubleshoot computer and software problems.
In addition, basic knowledge of MS Office suite is required.
Candidates must have at least 1-year of experience that includes customer service and help desk support.
The successful candidate will have experience and skill in the support of Audio-Visual equipment and associated software, which includes equipment setup and troubleshooting and resolution of problems.
At least 1-year of experience in Audio visual equipment setup, support, production and sound is a plus.About MGH Institute of Health Professions
MGH Institute of Health Professions is a graduate school in Boston that provides entry-level and post-professional programs in Nursing, Communication Sciences and Disorders, Genetic Counseling, Occupational Therapy, Physical Therapy, and Physician Assistant Studies.
The PhD in Rehabilitation Sciences and a PhD and Master of Science in Health Professions Education have been added in recent years to meet rising demand for highly educated health care professionals, educators, and researchers.
Integrating classroom learning with research and clinical experience, the Institute grants doctoral degrees, master's degrees, awards certificates of advanced study, and offers continuing education to practicing professionals.
The IHP is the only degree-granting affiliate in Mass General Brigham (MGB ), the largest private employer in the Commonwealth of Massachusetts.
The Institute has been recognized multiple times by The Chronicle of Higher Education as a "Great College to Work For." A leading health sciences educational institution, MGH Institute provides students with outstanding academic programs, many of which are ranked among the best in the nation.
MGH Institute of Health Professions has announced an organization-wide anti-racism initiative to think boldly about race and bring together all members of the IHP community to address systemic racial injustice as well as oppression more broadly.
The plan seeks to create a supportive and inclusive campus environment and better support the diverse communities the school serves.
We are excited about this new initiative and are hiring employees who are committed to justice, equity, diversity, and inclusion and will contribute to our anti-racism and anti-oppression approach.
The MGH Institute of Health Professions is an equal opportunity employer and is committed to enhancing the diversity of its faculty and staff.
We welcome nominations and applications from individuals who would bring diversity of experience, thought and practice to the Institute's research, teaching and clinical missions.
Applications from protected veterans and individuals with disabilities are strongly encouraged.Primary Location
Primary Location
MA-Charlestown-
MGH IHP
Work Locations
MGH IHP
36 First Avenue
Charlestown
02129
Job
Job
Tech. Support
Organization
Organization
Massachusetts General Hospital(MGH)
Schedule
Schedule
Full-time
Standard Hours
40
Shift
Shift
Day Job
Employee Status
Employee Status
Regular
Recruiting Department
IHP IT, Campus Svs, Compliance
#J-18808-Ljbffr