- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, organizational change or related field.
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Technical Program Manager
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Sr. Design Program Manager
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Senior Program Manager, ES - Bellevue, United States - Amazon Web Services, Inc.
![Amazon Web Services, Inc. background](https://contents.bebee.com/companies/us/amazon-web-services-inc/background-RkfkX.png)
Description
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
The AWS Enterprise Support team interacts with leading companies and believes that world-class support is critical to customer success.AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Would you like join the operations organization for one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? Enterprise Support (ES) is hiring
We are seeking an accomplished business, program management, and enablement leader to build, own, and drive products that span SMGS.
It will involve communicating with leaders of multiple business units, implementing changes to processes, clearly communicating expectations, holding leaders accountable, and producing timely, succinct reports with appropriate levels of detail.
Innovation and simplification in the process is valued at any time, and the individual in this role is empowered to rapidly make necessary changes.
We're looking for someone with:
Strong product management experience driving system and process improvement
Strong written and verbal communication skills with a customer focused, detail driven, and professional demeanor
Ability to self-prioritize workload, setting expectations on delivery dates and clearly communicating changes in schedule
A passion for delivering results and building trust with peers
An ability to work autonomously towards organizational goals
A desire to grow professionally as the role's responsibility grows rapidly with the business
A desire to work backwards from your customer to understand the problem space and devise solutions to meet their needs
Work across multiple programs simultaneously
About the team
Why AWS?
Diverse Experiences
AWS values diverse experiences.
Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
About AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA
BASIC QUALIFICATIONS