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Dumfries

    HPC Intake Coordinator - Dumfries, United States - Action In Community

    Action In Community
    Action In Community Dumfries, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    The HPC Intake Coordinator will support the programs of ACTS that make a difference in the lives of our neighbors in crisis. This position is temporary for about 3 months: June through August. This position performs a broad range of critical administrative tasks and crisis intervention (as needed) including enrolling clients for food, goods, advocacy and referral to relevant resources to foster self-sufficiency, health and wellness.

    Benefits and Rewards:

    • Use your talents and grow your skills in a successful organization with over 50 years of significant impact in the community.

    Position Title and Department: Temporary HPC Intake Specialist – Hunger Prevention Center/Operations

    Salary: $20.07 per hour

    Reports to: HPC Program Manager

    Hours per week: 20

    Schedule: Final schedule TBD – applicants with similar availability are encouraged to apply

    Monday 9-11:30am, then 1-3pm;

    Tuesday 1-3:30pm, then 5-7pm

    Wednesday 10-2pm

    Thursday 9-11:30am then 1-3pm

    Friday 9-11:30am

    FLSA Classification: Non-Exempt (Overtime after 40 hours)

    Essential: N; Client Contact Position: Y;

    Driving required: N Personal vehicle required: N

    Location: Dumfries

    Effective Date (of description): 04/10/2024

    ALL NEW HIRES MUST BE FULLY VACCINATED AGAINST COVID

    Supervisory Responsibilities: None

    Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

    • Conduct a comprehensive initial screening process to determine eligibility for agency and partner sponsored assistance for all clients.
    • Respond appropriately to crisis calls and walk-ins and refer each to appropriate service/program.
    • Assist clients to determine individual health and wellness needs.
    • Prepare client food requests, noting health and diet concerns.
    • Accurately complete required paperwork to ensure timely service to clients. Provide Program information in person, over the phone, and via email.
    • Make referrals to additional ACTS programs, advocate for collaborative client services and refer clients for supplemental food

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