Client Intake Coordinator - Lorton, United States - Lorton Community Action Center
Lorton Community Action Center
Lorton, United States
Verified Company
3 weeks ago
Description
The Client Intake Coordinator is responsible for coordinating client registration and communication as part of the Client Services team under the guidance of the Program Manager.
Duties and Responsibilities:
- Acts as a liaison between clients and LCAC.
- Works with Financial Assistance Specialist to provide appropriate resources to clients when necessary.
- Answers phone calls and assists walkin clients at LCAC.
- Assesses eligibility of clients and processes client registrations.
- Provides clients with clothing vouchers and coordinates with Thrift Store Co-Managers to provide this service to families.
- Participates in BacktoSchool and Holiday outreaches, including donations and distributions with other staff and volunteers.
- Assists with client checkin at food distributions.
- Sends weekly correspondence to clients alerting them of upcoming events and opportunities.
- Attends internal meetings with LCAC staff.
- Assist with maintaining Client Service's social media platforms.
Requirements:
- Bilingual (English and Spanish)
- Communication Skills
- Experience working with immigrant communities
- Sensitivity when working with groups of different cultures
- Cooperation to work with a team
- Administrative skills
- Ability to multitask
- Social Media skills/creativity
LCAC is an equal-opportunity employer.
We welcome applicants without regard to race, religion, sexual orientation, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
Pay:
$49, $51,000.00 per hour
Expected hours: 40 per week
Benefits:
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to Relocate:
- Lorton, VA 22079: Relocate before starting work (required)
Work Location:
In person
