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    Customer Service Clerk - Birmingham, United States - Old Dominion Freight

    Old Dominion Freight
    Old Dominion Freight Birmingham, United States

    3 weeks ago

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    Description

    Customer Service Clerk page is loaded **Customer Service Clerk**

    **Customer Service Clerk**

    locationsBirmingham, AL time typeFull time posted onPosted 7 Days Ago job requisition idR Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer service duties in the service center, as well as support to other members of Old Dominion in a fast-paced high call volume environment.

    **Responsibilities:**

    Answer phones and respond to emails in a courteous and timely manner

    Perform general customer service by giving rate quotes, sales bids, status of shipments, helping customer correctly fill out a Bill of Lading and label freight, etc.

    Respond to customer issues and questions in a timely manner

    Provide Service 2.OD to internal and external customers

    As needed, may assist with general office duties such as mailing, filing and copying

    Scan documents such as Bill of Ladings, Delivery Receipts, permits and other documents into the computer system

    **Qualifications:**

    High School diploma or equivalent preferred

    1 year of customer service experience, preferably in the transportation industry

    Strong attention to detail

    Excellent written and verbal communication skills

    Proficiency with Microsoft Office

    AS400 experience preferred

    Ability to handle multiple request and priorities in as fast-paced environment

    Demonstrated aptitude for quickly learning new systems and processes

    Join the OD Family Today

    As a Full Time member of our Family, you are eligible to receive:

    Health, Dental & Vision Benefits

    Short Term & Long Term Disability

    Flex Spending Accounts

    401(k) retirement Plan

    Wellness Program

    Employee credit Union, Vacation & Holiday

    Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

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