- Collaborate with Directors to lead strategic planning, program development, and process improvement, ensuring technical and administrative staff and operations are maximized for efficiency.
- Oversee project logistics and communication (e.g., meeting agendas, action logs, slide decks) to ensure activities are tracked and are consistent with plans.
- Provide and cultivate effective meeting management skills and participation.
- Uses critical thinking skills to independently manage high-priority, complex initiatives that support CICL strategic priorities.
- Provide logistical expertise and innovative solutions to complex technical and operational challenges.
- Develop detailed project plans that are practical and of appropriate scope, and includes identification of stakeholders, assessment of resource needs, and implementation timelines.
- Propose modifications to technical and administrative resource allocations to improve workflow.
- Ensure timely realization of study-specific and lab-wide objectives.
- Create new and develop existing reports that provide visibility and monitoring of ongoing CICL initiatives.
- Analyze technical throughput across all studies to evaluate performance and identify improvement opportunities.
- Stakeholder Engagement: Keep senior faculty, technical and operational staff aware of ongoing issues, working to provide greater transparency between teams. Rapidly identifies, problem solves, and communicates any issues that are jeopardizing effectiveness of CICL initiatives.
- Independently facilitates project subgroups and work teams including meeting management, discussion facilitation, conflict resolution, change management, and one-on-one meetings with technical and administrative managers and leaders.
- Liaise with sponsors and industry partners when needed.
- Help identify areas within CICL that require staff resource adjustments to
- maximize technical and operational efficiency. Foster a collaborative work environment that emphasizes teamwork and engagement.
- Maintain strong and productive relationships with key stakeholders.
- Trigger further development of SOPs and systems to further comply with current regulations and meet evolving needs of the CICL. Interact extensively with all functional leads to revise SOPs and other internal documentation practices in keeping with strategic improvement initiatives.
- Adaptable Leadership: Take on other strategic and operational tasks as the Center grows and evolves. This team member will need to demonstrate flexibility and open-mindedness as the contours of this position will actively evolve over time.
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Description
Job Description:
The Cardiac Imaging Core Lab (CICL) is an academic research organization located within the Brigham and Womens Hospital, a Harvard-affiliated hospital. The CICL provides echocardiography core laboratory services for primarily large-scale global clinical trials responsible for site training and interface as well as echo analysis of images received. There are approximately 40 staff supporting 40+ clinical trials ongoing at any given time with a typical volume of echos received each month. Reporting to CICL Faculty Directors, the CICL is recruiting a Program Manager to advance its technical and operational directives. The Program Manager will work directly with CICL faculty and CICLs echnical, IT, and Operational Directors to advance the mission of the CICL. The Program Manager will be responsible for strategic planning and process improvements of the CICLs research services, coalescing sponsor requirements, internal resources, technical capacity, and IT/system constraints. They will serve a highly visible central role to drive progress and execute services within the CICL portfolio. In addition to helping to conceive strategic initiatives, they will set priority to support operational and technical direction of the Center. This position requires superior skills in project management, analytics, and communication.
Minimum Qualifications:
BA/BS, Masters degree preferred
3-5 years previous leadership experience in a project management capacity, ideally within a clinical research setting
Understanding and working knowledge of principles of SOPs, GCP, FDA, IRB, clinical research methodology, regulations, and compliance required
SKILLS/COMPETENCIES REQUIRED:
Planning, Organizing and Coordinating
Skilled in identifying and implementing opportunities to improve efficiency of research operations and subsequently execute improvements
Time management skills with the capability to prioritize among multiple requests from multiple individuals with the ability to change direction in response to a fluctuating work environment
Ability to delegate, prioritize, and assist others with prioritizing study tasks
Team Management
Ability to work successfully in a collaborative environment
Ability to manage diverse teams with different skillsets, work styles, and professional roles
Gets Results/Takes Initiative
High personal work standards and sense of urgency about results
Ability to anticipate the needs of the group in a fast-paced environment
Problem-solving ability, including the ability to analyze complex situations, identify resources, and imagine alternatives
Demonstrates initiative and identifies key priorities, even in ambiguous situations with limited direction
Ability to work effectively under pressure and within short time constraints
Consistently demonstrates a positive, "can-do" attitudeCommunication Skills
Excellent written and verbal communication skills
Ability to represent the program with the utmost professionalism and ability to build strong relationships inside and outside the group
Ability to clarify and distill complex issues to a variety of stakeholders
Demonstrated ability to lead discussions/meetings, and obtain cooperation and support from team
Cognizant and respectful of cultural differences in communication approach
Analytical Skills
Intellectual curiosity and willingness to learn
Rigorous academic and/or professional background including healthcare work
Extensive familiarity with clinical research
Responsibilities:
Strategic Visioning:
Expert Problem-Solving:
Goal Execution & Monitoring:
Team Development:
Operational Excellence: