Jobs
>
Cincinnati

    Customer Service Representative - Cincinnati, United States - Mr Appliance

    Show more Collapse job
    Default job background
    Description
    Job Description

    Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?

    If so, we are looking for you Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking for Customer Service Representatives for our office. Apply today

    If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you.

    Youll enjoy working with our office team. Oh, and did we mention no nights or weekends

    Well also give you the ongoing training that youll need. You dont even have to know how to fix appliances


    Your Responsibilities as a Customer Service Representative


    As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances.



    Here are your primary responsibilities:

    • Answer incoming calls and empathize with the customer.
    • Respond to customer emails.
    • Schedule in-home service appointments with one of our trained Appliance Repair Technicians.
    • Effectively communicate with the customer to ensure they understand the appointment time and services needed.
    • Order and receive parts to ensure efficient use of company materials.
    • Enter data into the company software

    To Succeed in this Role as a Customer Service Representative,
    Heres What You Need:


    Exceptional Customer Service: In this role, you are the voice of the company. You get to demonstrate your ability to deliver a great customer experience, showing empathy toward the customer. You are there to schedule repair appointments so they can get back to running an efficient household.


    Problem Solving: This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets scheduled and fixed correctly, the first time.


    Efficiency:

    In order to respond to all of our customers needs for the day, youll need to be efficient with your time and able to excel in a fast-paced office environment.



    Punctuality and Reliability:

    Our customers are anxiously waiting for your help To deliver a great experience, you need to be available and show up on time.



    Pride in the Details:
    If you value attention to detail in completing customer information and reports, youll fit right in.


    Job Requirements

    The following are the minimum requirements to be considered for the Customer Service Representative position.


    • High school diploma or equivalent
    • Good telephone communication skills
    • Basic computer and data entry skills
    Previous office experience is a plus


    Benefits & Pay

    The pay range for this position is $15.00 to $17.00 per hour, depending on your experience.


    What we have to offer:

    No nights or weekends:
    We value having a solid work-life balance. We work to make a living, without being overworked.


    Benefits:
    Health, Dental, and Vision benefits are offered after 90 days of employment.


    PTO:
    paid time off of 8 days per year after 90 days of employment


    Fun Team Environment: We stand by our culture and build our team with people that love what they do.

    If you enjoy taking care of the customer, are awesome at problem solving, and want to work in an office environment, a career at Mr.

    Appliance as Customer Service Representative could be your future

    Apply today

    We have other current jobs related to this field that you can find below


  • Thunderbolt Inc Cincinnati, United States

    Customer Service Representative (m/f/d) · We are currently seeking Customer Service Representatives (m/f/d) to join our team in 93059 Regensburg. · About Us · Ranger Marketing & Vertriebs GmbH has been the leading German company for personal consulting of private and business cus ...


  • KYOCERA SENCO Industrial Tools Cincinnati, United States

    KYOCERA SENCO Industrial Tools, Inc. is a leading manufacturer of industrial tools and fastening solutions. We are seeking a talented Customer Service Representative to join our dynamic team in Cincinnati, OH. As part of the SENCO Customer Service team, you will have the opportun ...


  • Planet Fitness - Midwest Management Group Cincinnati, United States Full time

    Job Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Responsibilities Greet gym members, p ...


  • YKK AP America Inc. Cincinnati, United States

    Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESSTM. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to ...


  • Insight Global Cincinnati, United States

    Title: Customer Service Consultant · Company: Western & Southern Financial Group · Location: Fully Onsite Downtown Cincinnati, OH 45202 · Duration: Direct Hire · Start Date: ASAP · Salary: $40K-$46K (depending on experience) · Must Haves: · Prior experience in the service industr ...


  • Overhead Door Corporation Cincinnati, United States Full time

    Job Description · The Position Answers telephone and directs calls to appropriate department. · Processing incoming and outgoing parts. · Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. · Compares data ent ...


  • Insight Global Cincinnati, United States

    5 Days on Site · Up to $46,000 · Full Time · Required Skills and Experience · Prior experience in the service industry (working with customers in a professional setting) · Highschool diploma · Strong communication and interpersonal skills · Nice to Have Skills and Expe ...


  • People First Staffing Cincinnati, United States

    Guest Service Representative · The Guest Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off wit ...


  • Habegger Cincinnati, United States

    Customer Service Representative Customer Service Representative · Sharonville, OH description · The Habegger Corporation is currently seeking a Customer Service Representative that is responsible, organized, and customer service oriented. As a CSR, you will be the face of Habeg ...


  • Spectrum Cincinnati, United States Full time

    Position Type: Full Time Location: Cincinnati, Ohio Date Posted: Date posted 05/17/2024 Areas of interest: Billing Operations, Call Center, Customer Operations Requisition Number: Business unit: Customer Operations CCS114 This position is onsite in a call center envir ...


  • Cincinnati Children's Hospital Medical Center Cincinnati, United States

    Guest Services Representative · Shift: 12:30-9:00pm · Expected Starting Salary: $16-19/hr $1.50/hr Shift Differential · At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients a ...


  • LHH Cincinnati, United States

    Customer Service Representative · LHH Recruitment Solutions is seeking a highly motivated and customer-focused individual to join our clients team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service by handling ...


  • LHH Recruitment Solutions Cincinnati, United States

    Job Description · Job DescriptionCustomer Service Representative · LHH Recruitment Solutions is seeking a highly motivated and customer-focused individual to join our client's team as a Customer Service Representative. The ideal candidate will be responsible for providing excepti ...


  • Standard Textile Company, Inc. Cincinnati, United States

    Resolve customer issues with excellent interpersonal skills. Act as liaison between customers, sales consultants, and internal departments. Review, process, and enter orders into the JD Edwards Enterprise One system. Identify sales opportunities, and Client Service, Representativ ...


  • Breg, Inc Cincinnati, United States Full time

    Are you looking for an exciting opportunity? · We currently have a full-time opening for a Field Service Representative in Greater Cincinnati . If you are looking for a fast-paced environment where you can make a difference every day, then this is the opportunity for you · The ...


  • Resurgence Management Cincinnati, United States

    Job Description · Job DescriptionOur goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. ...


  • LHH Recruitment Solutions Cincinnati, United States

    Job Description · Job DescriptionLHH has a Customer Service Representative opening available with a widely respect company in Colerain Township. This is a great opportunity for any qualified candidate with a customer service background that is looking to advance their skillset in ...


  • Standard Textile Cincinnati, United States

    Standard Textile has been inspiring care, comfort, and change in our communities since 1940. While our business is creating innovative textiles, it's our purpose that guides the solutions we offer and drives how we treat our customers, our associates, and the impact we make in ou ...


  • Family Dollar Cincinnati, United States

    Family Dollar - 659 NORTHLAND BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...


  • Gilligan Company LLC Cincinnati, United States Full time

    WE WANT YOU TO JOIN OUR GOCO CREW ~~ Starting Pay: $13-15 · We are hiring Customer Service Representatives for our Shell locations · ~~Hiring Immediately ~~ Amazing Benefits ~~ Competitive Pay ~~ · As a People-First; GROWING Company, our success is due to our incredibly talented ...