- Handles inbound calls from potential new members that are initiated by local sales and marketing initiatives and campaigns that drive traffic into inbound phone lines.
- Maintains acceptable call metrics and performance standards, including effectiveness, efficiency and quality.
- Handles inbound calls from potential new members generated from TV, marketing and events.
- Schedules VIP tours of our medical centers.
- Invites prospects to local community events as requested.
- Grows and nurtures potential members toward becoming new patients.
- Performs other related duties as assigned.
- Knowledge of Medicare and Medicare Advantage programs preferred.
- Proficiency with computer and web-based applications.
- Knowledge of Salesforce is a plus.
- Fluent written and oral English knowledge; bilingual (Spanish or Creole) is a plus.
- Strong verbal communication skills including active listening.
- Proficiency with Microsoft Office Products (i.e. Word, Excel, PowerPoint).
- High school diploma or equivalent required.
- 1-3 years of related phone contact work experience required.
- Successful experience in a service industry is strongly preferred.
- Successful customer care sales experience is a plus.
- Experience with Community Relations.
- Experience working with seniors or Medicare eligible individuals.
-
Center Operations Specialist
1 week ago
USO Fort Wainwright, United StatesWhy join our team? · With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefi ...
-
Center Operations Specialist
3 weeks ago
United Service Organizations (USO) Fort Wainwright, United StatesWhy join our team? · With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefi ...
-
Center Operations Specialist
3 weeks ago
USO Fort Wainwright, United StatesWhy join our team?With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, ...
-
Transfer Center Specialist
2 weeks ago
Nicklaus Children's Health System Miami, United States OTHERJob Summary · Responsible for assisting with taking calls, securing demographic information related to transfers, arranging transportation, and supporting the Transfer Center RN. · Job Specific Duties · Utilizes optimal customer service skills to answer calls being received at th ...
-
Transfer Center Specialist
2 weeks ago
Nicklaus Children's Hospital Coconut Grove, United States Part timeJob Summary · Responsible for assisting with taking calls, securing demographic information related to transfers, arranging transportation, and supporting the Transfer Center RN. · Job Specific Duties · Utilizes optimal customer service skills to answer calls being received at th ...
-
Call Center AR Specialist
1 week ago
Akorbi Workforce Solutions Miami, United StatesJob Description · Job Description Job Description: THIS IS A CALL CENTER ROLE · *Call Center experience is a must. · Pay Rate: $19.50 · Location: 100% Remote Position · 1Year Contract with extension · Shifts: 8:30-5 or 9-5:30 with a 30 minute lunch · Desired Skills: Call Center ...
-
Banking Center Support Specialist
1 week ago
City National Bank of Florida Miami, United StatesOverview · Takes an active role in meeting the needs and expectations of clients by servicing, promoting and selling the Bank's products and services. Increasing deposits and fee income, reducing expenses, maintaining and expanding superior client relations, and consistently mee ...
-
Banking Center Support Specialist
1 week ago
City National Bank of Florida Miami, United StatesOverview · Takes an active role in meeting the needs and expectations of clients by servicing, promoting and selling the Bank's products and services. Increasing deposits and fee income, reducing expenses, maintaining and expanding superior client relations, and consistently mee ...
-
Bilingual Call Center Specialist
6 days ago
Home Specialist MV LLC Fort Lauderdale, United States**Company**:Established Home Improvement Company focused on energy-efficient Impact Windows and Doors**.** · **Position**: · Home Improvement Inside Bilingual English Spanish Sales Representative · **Required Skills**: · - Strong Effective sales skills · **Experience**: · - 3-5 y ...
-
MIA Operations Control Center Specialist
1 week ago
Swissport International AG Miami, United States Full timeOverview · Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – "To provide ...
-
MIA Operations Control Center Specialist
3 weeks ago
Swissport International AG Miami, United States Full timeOverview · Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – "To provide ...
-
Refunds Specialist- Call Center Agent
3 weeks ago
Mia Aesthetics Services Miami, United StatesAt Mia Aesthetics, we are not just leading the way in plastic surgery-we're redefining it. · Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family ...
-
Medical Center Miami, United StatesJob Description · Job DescriptionAnesthesia Coding and Billing Specialist for Endoscopy Center · Job Overview: · The Anesthesia Coding and Billing Specialist for an Endoscopy Center is responsible for accurately coding and billing for anesthesia services provided during endoscopi ...
-
Poison Information Specialist
2 weeks ago
Jackson Health System Miami, United States**Description** · **Position Summary**: · The Specialist in Poison Information (SPI) will be responsible for answering calls for the Florida Poison Information Center/Miami (FPIC/Miami) located at Jackson Memorial Medical Center. These calls will be from South Florida residents a ...
-
Enrollment Specialist, Uncompensated Care, Full
2 weeks ago
Jackson Health System Miami, United States**Description** · **Department**: Uncompensated Care · **Address**: 1611 NW 12th Ave, Miami, FL 33136 · **Shift Details**: Full Time, Days · **Why Jackson**: · Holtz Children's Hospital at the University of Miami/Jackson Memorial Medical Center is one of the largest pediatric hos ...
-
Patient Experience Specialist
2 weeks ago
Mount Sinai Medical Center - Florida Miami Beach, United States**Patient Experience Specialist** · **As Mount Sinai grows, so does our legacy in high-quality health care.** · Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our ...
-
Patient Finance Specialist, Jackson West Medical
2 weeks ago
Jackson Health System Miami, United StatesMiami, FL On Call/Pool JW-Patient Access · **Summary** · Patient Finance Specialist is responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. · **Responsibilities** · Interviews patients ...
-
Patient Finance Specialist, Jbhh Registration
2 weeks ago
Jackson Health System Miami, United States**Department**: Mental Health Patient Access · **Address**: 1611 NW 12 Ave, Miami, FL 33136 · **Shift Details**: Full-Time, Night Shift 9PM - 7:30AM (10 hours) Rotating weekends. · **Position Summary**: · Patient Finance Specialist is responsible for timely and accurate patient r ...
-
Outreach Navigator, Jackson Memorial, Full Time
2 weeks ago
Jackson Health System Miami, United States Full time**Depa**rtment**:Emergency Department, FOCUS Program · **Address**:1611 NW 12 Ave, Miami, FL 33136 · **Shift Details**:Full Time, Monday-Friday 10am-6:30pm · **Why Jackson Memorial Hospital**: · Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it h ...
-
Data Entry Specialist
1 week ago
Natures Way Farms, LLC Miami, United StatesNature's Way Farms is one of the largest tropical shrub and ornamental nurseries in Florida. We have more than 40 years of experience growing plants on hundreds of acres. We service garden centers in large mass market retailers across the country. Nature's Way is looking for a Da ...
Sales, Call Center Specialist - Miami, United States - ChenMed
Description
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Sales Call Center Specialist will engage with potential members through phone contact, scheduling VIP tours in our medical centers. The incumbent in this role is responsible for adding new members by communicating and demonstrating the organization's entities major points of difference. He/She will educate prospective members about our medical centers and services offered through telephone conversations. Through scheduled tours, potential new members will be able to see our centers and meet with our Membership Development team before becoming patients.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
KNOWLEDGE, SKILLS AND ABILITIES:
EDUCATION AND EXPERIENCE CRITERIA:
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply