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    Vice President of Gaming Operations - Louisville, United States - Churchill Downs Incorporated

    Churchill Downs Incorporated
    Churchill Downs Incorporated Louisville, United States

    2 weeks ago

    Default job background
    Full time
    Description

    About Churchill Downs Inc.

    Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business, and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and engaging place to work. We value diverse perspectives and believe that diversity enhances our performance. Continuously learning and evolving, we foster innovation through respectful collaboration, creating a shared vision that inspires our team members.

    Key Responsibilities

    • Develop and execute strategies to drive revenue growth, expand market share, and enhance profitability in the gaming division.
    • Lead the development of long-term operational plans and objectives that align with the company's overall goals.
    • Stay informed about industry trends, regulatory changes, and competitor activities to support strategic decision-making.
    • Ensure compliance with all regulatory standards governing gaming operations.
    • Implement policies to encourage responsible gaming and minimize regulatory risks.
    • Collaborate with other departments such as finance, marketing, IT, and HR to improve operational efficiency.
    • Manage budgets for the gaming division, monitor financial performance, and implement cost-saving measures when necessary.
    • Analyze financial data and key metrics to identify revenue opportunities and cost-saving areas.
    • Drive a culture of team member engagement and superior customer service.
    • Enhance team member engagement and guest satisfaction within the gaming division.
    • Oversee team member and guest satisfaction metrics, taking corrective actions when needed.
    • Provide leadership to the gaming teams, fostering collaboration, accountability, and continuous improvement.
    • Recruit, develop, and retain top talent.
    • Set clear performance expectations, conduct regular evaluations, and provide feedback.

    Required Skills and Abilities

    • Strong business acumen and financial literacy.
    • Outstanding leadership and communication skills.
    • Demonstrated drive for results and success.
    • Thorough knowledge of gaming operations.
    • Proven history of successful revenue growth strategies.
    • Understanding of casino industry trends and consumer behavior.
    • Strategic thinker with a data-driven approach.
    • Ability to thrive in a fast-paced environment.
    • Knowledge of regulatory requirements in the gaming industry.
    • Strong work ethic and relationship-building skills.
    • Excellent verbal and written communication skills.

    Education and Experience

    • Bachelor's degree in accounting, finance, marketing, or related field.
    • Master's degree preferred.
    • Senior leadership experience in the gaming industry.
    • Strong understanding of gaming operations, regulations, and trends.
    • Exceptional strategic planning and analytical skills.
    • Proven ability to build effective relationships with regulatory authorities and stakeholders.
    • Minimum 10 years of experience in gaming industry leadership roles.
    • Experience managing multiple facilities is a plus.
    • Ability to obtain valid gaming license(s) as required.

    Company Benefits

    • Competitive salary based on experience.
    • Health, dental, and vision insurance.
    • 401(k) retirement savings plan with company match.
    • Employee Stock Purchase Plan.
    • Paid time off.
    • Professional development and training opportunities.
    • Company culture that promotes career advancement.

    Physical Requirements & Working Conditions

    • Various physical demands include sitting, standing, walking, using hands, climbing, balancing, stooping, kneeling, and talking.
    • Lifting and moving objects weighing up to twenty-five pounds may be required.
    • Work environment can range from moderate to loud noise levels.
    • Exposure to smoke possible in the gaming room.

    Churchill Downs Inc. is an equal opportunity employer dedicated to diversity and inclusion. Qualified individuals from all backgrounds are encouraged to apply. If you are passionate about marketing and excel in challenging environments, we would love to hear from you.

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