- Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
- Responsible for answering incoming telephone calls and responding in an appropriate manner to resolve calls efficiently and effectively. Relays messages as needed.
- Schedules and confirms patient treatment visits in online scheduling system(s).
- Maintains the fax machine, distributes faxes as necessary.
- Documents patient insurance information prior to commencement of care and documents accurately within the registration system.
- Performs insurance verification and prior authorizations as needed and utilizes the tools made available by the hospital to complete verification tasks
- Responsible for POS collection process as required
Serves as liaison with patient customer service representative including but not limited to matters related to insurance verification and prior authorizations processes.
Must be able to communicate with patients when they come in for test or procedure and able to communicate with patients who have questions about their bills/financial obligations.
Must be able to convey and exchange accurate information- Collaborates and communicates with the health care team. Serves as liaison to nursing staff, physician offices and medical records department.
Utilizes appropriate steps in the decision-making process to include recognition and priority setting related to patient care and practice based issues.
- Maintains files and assists in establishing office systems.
- May prepare and maintain various statistical data.
- Utilizes cost containment practices.
- Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies; communicates concerns/ problems relating to patients and/or staff with immediate supervisor
- Attends staff meetings as required/requested.
- Completes annual mandatory requirements including Occupational Health Requirements
- Adheres to all WPH policies and procedures including dress code, behavioral standards/code of conduct, customer service and attendance.
- Adheres to White Plains Hospital infection control standards including, but not limited to hand hygiene
- Performs all other related duties as assigned.
-
Associate, Command Center
3 weeks ago
Sallie Mae Newark, United States Full timeWhen you join Sallie Mae, you become a champion for all students. · We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big ...
-
Senior Financial Center Associate
3 weeks ago
Flagstar Bank New York, United States Full timePosition Title · Senior Financial Center Associate - Floater Location · NY / 1400 Broadway Floor 26 Job Summary · Assists Financial Center Manager in maintaining bank operations and supporting Private Client Groups and clients in accordance with all applicable Bank policies ...
-
Associate, People Experience Center
17 hours ago
Assurant New York, United States Full timeAssociate People Experience Center (HR), GCC, India · The HR Services Associate is responsible for the accurate and timely administration of Assurant's HR processes and for providing first level inquiry support (phone, email, case work, and chat/IM) to managers, employees and re ...
-
Center Store Associate
2 weeks ago
SpartanNash Company Holland, United States Part timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can' ...
-
Center Associate
21 hours ago
The UPS Store Brooklyn, United States*HIRING FOR MULTIPLE LOCATIONS - BROOKLYN AND MANHATTAN* · The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. We are currently hiring for 8 locations throughout Brooklyn and Manhattan. · The Center ...
-
Associate Director, Parenting Center
2 weeks ago
92nd Street Y New York, United StatesJob Summary: · The Associate Director is responsible for working collaboratively with the Executive Director of the Parenting Center to support the delivery of the centers mission and vision as it pertains to children, parents, and teachers. This role is fundamental in maintaini ...
-
Part-time Center Associate
1 week ago
Multi-location Owner - Waldo Rodriguez New York, United States Part timeJob Summary: · The Part-Time Center Associate at The UPS Store is responsible for providing excellent customer service and support to clients at our various locations in Mamaroneck, New York. This is a part-time, hourly position in the PCS industry, requiring an individual who is ...
-
Fulfillment Center Associate
3 weeks ago
JBS USA Holdings, Inc. Long Island City, United StatesAs a Wild Fork Team Member , you will support our E-Commerce business by fulfilling all orders, ensuring the correct products are picked, packed, and shipped within the customer's expected delivery time. · Frozen is Fresher At Wild Fork Foods, we believe that by controlling ever ...
-
Full Time Sales Associate Rockefeller Center
1 week ago
Michael Kors New York, United States Full timeMichael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. · If you enjoy working in a creative, fast-paced environment, then we would love to hear from you · SALES ASSOCIATE · Michael Kors has joined with Jimmy Choo and ...
-
Retail Stock Associate- Columbus Center
1 week ago
Eileen Fisher New York, United StatesCome be a part of a community where all are welcome. A place where you can make a difference, inspire others—and be inspired. We are looking for associates with a passion for clothing, people, and sustainability. · About us: · Eileen FISHER creates simple, timeless shapes designe ...
-
Contact Center Associate
4 weeks ago
Metropolitan Commercial Bank New York, United States**Come work with us**: · Metropolitan Commercial Bank (the "Bank") is a New York City based full-service commercial bank that provides a broad range of business, commercial and personal banking products and services to individuals, small businesses, private and public middle-mark ...
-
Immigratin Advocatres Network New York, United StatesPosition: · The Associate Director works directly with the Stein Center Director and Feerick Center Executive Director on initiatives involving ethics, access to justice, pro bono, social and racial justice, and public interest practice. · Responsibilities: · Lead the Feerick Cen ...
-
Member Engagement Associate, ES&F Center
4 weeks ago
The Conference Board New York, United StatesJob Description · Job DescriptionPosition Summary: · The Member Engagement Associate (MEA) role is a customer engagement and support position. The MEA reports and works closely with the Member Engagement Director (MED) to engage, retain and grow its membership base, and achieve t ...
-
Mount Sinai Hospital New York, United StatesJob Description · Strength Through Diversity · Ground breaking science. Advancing medicine. Healing made personal. · Roles & Responsibilities: · The lab of Prof. Panos Roussos at the Center for Disease Neurogenomics at the Icahn School of Medicine at Mount Sinai is seeking a tal ...
-
Lead Distribution Center Associate
1 day ago
City Harvest, Inc. New York, United StatesJob Description · Job DescriptionABOUT CITY HARVEST: · City Harvest is New York's first and largest food rescue organization, helping to feed millions of New Yorkers who struggle to put meals on their tables. During our 40 years serving New Yorkers in need, we have rescued more t ...
-
Mount Sinai Hospital New York, United StatesJob Description · Strength Through Diversity · Ground breaking science. Advancing medicine. Healing made personal. · Roles & Responsibilities: · This is an exciting opportunity to join the pre-clinical team at the Seaver Autism Center, which is composed of several pre-clinical r ...
-
Fulfillment Center Associate
3 weeks ago
Wild Fork Foods Long Island City, United States· Position at Wild Fork Foods · As a Wild Fork Team Member, you will support our E-Commerce business by fulfilling all orders, ensuring the correct products are picked, packed, and shipped within the customer's expected delivery time. · Frozen is Fresher At Wild Fork Foods, we ...
-
Mail Center Sample Associate
4 days ago
Burlington Stores New York, United States**LOCATION** 1400 Broadway Street New York NY US 10018 · **Overview** · If you want an exciting job with one of the largest off-price retailers in the nation, join the Burlington Stores, Inc. team as a **Mail Center Sample Associate** in our New York OfficeThe Mail Center Sample ...
-
Associate Director, Parenting Center
2 weeks ago
92nd Street Y New York, United StatesJob Summary: · The Associate Director is responsible for working collaboratively with the Executive Director of the Parenting Center to support the delivery of the center's mission and vision as it pertains to children, parents, and teachers. This role is fundamental in maintaini ...
-
Event Business Center Associate
2 weeks ago
Exela Technologies New York, United States**Why Exela?** · Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you'll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To acce ...
infusion center associate - , NY, United States - White Plains Hospital Center
Description
At White Plains Hospital, you have an opportunity to work side-by-side with some of the most talented people in the world.
We have been widely recognized for our exceptional culture, world-class physicians, Magnet-designated nurses and passionate employees who make a real difference in our community.
With tremendous growth opportunities, great benefits, and flexible work schedules, it is no wonder why we are consistently recognized as aGreat Place To Work.
Position Summary:
The Infusion Center Associate performs clerical tasks that will assist with the administration of the day-to-day operations and functions of the Infusion Center and Dickstein Cancer Center.
The Infusion Center Associate receives the patient and family in the waiting room, greets the patient using excellent customer service skills and uses service recovery strategies when necessary.
The clerk manages the appointment book for all providers in the practice, registers the patient via the electronic system, maintains and updates the chart information with registration forms, and notifies the appropriate personnel of the patients arrival.
TheInfusion Center Associatemaintains accurate, timely communications with the team, patient, family and volunteer liaisons.Essential Functions and Responsibilities Includes the Following: 1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors. 2. Responsible for answering incoming telephone calls and responding in an appropriate manner to resolve calls efficiently and effectively. Relays messages as needed. 3. Schedules and confirms patient treatment visits in online scheduling system(s). 4. Maintains the fax machine, distributes faxes as necessary. 5. Documents patient insurance information prior to commencement of care and documents accurately within the registration system. 6.
Performs insurance verification and prior authorizations as needed and utilizes the tools made available by the hospital to complete verification tasks 7.
Responsible for POS collection process as required 8.Serves as liaison with patient customer service representative including but not limited to matters related to insurance verification and prior authorizations processes.
9.Must be able to communicate with patients when they come in for test or procedure and able to communicate with patients who have questions about their bills/financial obligations.
Must be able to convey and exchange accurate information 10. Collaborates and communicates with the health care team. Serves as liaison to nursing staff, physician offices and medical records department. 11.Utilizes appropriate steps in the decision-making process to include recognition and priority setting related to patient care and practice based issues.
12. Maintains files and assists in establishing office systems. 13. May prepare and maintain various statistical data. 14. Utilizes cost containment practices. 15.Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies; communicates concerns/ problems relating to patients and/or staff with immediate supervisor 16.
Attends staff meetings as required/requested. 17. Completes annual mandatory requirements including Occupational Health Requirements 18. Adheres to all WPH policies and procedures including dress code, behavioral standards/code of conduct, customer service and attendance. 19. Adheres to White Plains Hospital infection control standards including, but not limited to hand hygiene 20. Performs all other related duties as assigned.Education Experience Requirements ï'· High school diploma or general equivalency diploma (GED required) ï'· Experience with electronic scheduling, registration and medical record systems required.
Knowledge of Epic or Meditech is a plus. ï'· Knowledge and experience with insurance verification and prior authorization processes required.ï'· Knowledge to perform non-complex arithmetic calculations when compiling summaries and other statistics at the level normally acquired through the completion of high school.
ï'· Previous experience in a clinical setting is required including general knowledge of medical terminology.Core Competencies ï'· Ability to work independently and collaboratively ï'· Ability to multitask ï'· Ability to communicate effectively both verbal and written.
ï'· Must display an empathetic, enthusiastic and positive attitude. ï'· Must demonstrate courtesy, cooperation, and professionalism toward patients, co-workers, supervisors, physicians and all hospital staff. ï'· Must recognize and respect patient confidentiality. ï'· Must have the ability to prioritize multiple responsibilities. ï'· Must have the ability to concentrate on fine detail with interruption and attend to multiple tasks. ï'· Must have the ability to follow written and/or oral instructions.ï'· Must exercise good judgment in accordance with departmental policies and procedures ï'· Must have the ability to concentrate on fine detail with interruption and attend to multiple tasks.
ï'· Must be able to speak clearly, answer the phone in a friendly manner. ï'· Must be able to remain flexible in a work environment undergoing significant changes in the next 1-3 years.Salary Range:
$ 55, ,782.07
At White Plains Hospital, you have an opportunity to work side-by-side with some of the most talented people in the world.
We have been widely recognized for our exceptional culture, world-class physicians, Magnet-designated nurses and passionate employees who make a real difference in our community.
With tremendous growth opportunities, great benefits, and flexible work schedules, it is no wonder why we are consistently recognized as a Great Place To Work.
Position Summary:
The Infusion Center Associate performs clerical tasks that will assist with the administration of the day-to-day operations and functions of the Infusion Center and Dickstein Cancer Center.
The Infusion Center Associate receives the patient and family in the waiting room, greets the patient using excellent customer service skills and uses service recovery strategies when necessary.
The clerk manages the appointment book for all providers in the practice, registers the patient via the electronic system, maintains and updates the chart information with registration forms, and notifies the appropriate personnel of the patient&39;s arrival.
The Infusion Center Associate maintains accurate, timely communications with the team, patient, family and volunteer liaisons.Essential Functions and Responsibilities Includes the Following:
ï'· High school diploma or general equivalency diploma (GED required)
ï'· Experience with electronic scheduling, registration and medical record systems required. Knowledge of Epic or Meditech is a plus.
ï'· Knowledge and experience with insurance verification and prior authorization processes required.
ï'· Knowledge to perform non-complex arithmetic calculations when compiling summaries and other statistics at the level normally acquired through the completion of high school.
ï'· Previous experience in a clinical setting is required including general knowledge of medical terminology. Core Competenciesï'· Ability to work independently and collaboratively
ï'· Ability to multitask
ï'· Ability to communicate effectively both verbal and written.
ï'· Must display an empathetic, enthusiastic and positive attitude.
ï'· Must demonstrate courtesy, cooperation, and professionalism toward patients, co-workers, supervisors, physicians and all hospital staff.
ï'· Must recognize and respect patient confidentiality.
ï'· Must have the ability to prioritize multiple responsibilities.
ï'· Must have the ability to concentrate on fine detail with interruption and attend to multiple tasks.
ï'· Must have the ability to follow written and/or oral instructions.
ï'· Must exercise good judgment in accordance with departmental policies and procedures
ï'· Must have the ability to concentrate on fine detail with interruption and attend to multiple tasks.
ï'· Must be able to speak clearly, answer the phone in a friendly manner.
ï'· Must be able to remain flexible in a work environment undergoing significant changes in the next 1-3 years.
Salary Range:
$ 55, ,782.07
