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    Client Services Manager 1 - Plano, United States - Anderson Merchandisers, L.L.C.

    Anderson Merchandisers, L.L.C.
    Anderson Merchandisers, L.L.C. Plano, United States

    2 weeks ago

    Anderson Merchandisers L.l.c. background
    Description

    WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you

    Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun?

    We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

    If this sounds like a good fit for you, come join our team

    As an Anderson Merchandisers Associate, you may be eligible for these benefits*.

    Flexible work schedules

    401(k) retirement plan

    Health Insurance including Dental and Vision

    Telehealth

    Health Savings Account

    Accident Insurance

    Critical Illness Insurance

    Life Insurance

    Long Term Care

    Short Term Disability

    Long Term Disability

    Associate Assistance Fund

    Anderson Cares Natural Disaster Fund

    Associate Savings Plan

    Anderson Cares Fund

    Paid Time Off

    Discounts - Cell Phone, Vehicle, Pet Insurance

    Training & Career Development

    *All benefits subject to eligibility per company policy.

    The Client Services Manager's role encompasses the preservation and expansion of our current client base, fostering stronger client connections, and facilitating the acquisition of new clients. They will play a pivotal role in enlightening clients about the extensive capabilities of our products and serving as a bridge between the client and our internal Client Services team. Additionally, the chosen candidate will take charge of cross-departmental collaboration to enhance customer support initiatives and elevate overall customer satisfaction.

    This position involves managing accounts focused on project-based and/or small continuity accounts, typically ranging from $3 million or higher in volume.

    What would you do in this role?

    Essential Functions

    Develops open and effective channels of communication with each client that can be employed by other departments as well

    Coordinates internal projects and determines the best utilization of resources to increase execution and customer satisfaction

    Encourages revenue growth by inspiring clients to purchase additional services

    Becomes the reliable point of contact for each customer that is required to establish a strong business relationship

    Provides regular updates to clients on the progress of projects and programs that directly affect each client

    Attends/holds business reviews to assess opportunities for sales.

    Develops/maintains strong internal relationships to maximize field execution.

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Required Education and Experience

    0-3 years experience in account management experience

    1+ years experience in a management position preferred

    Proven ability to utilize the DASH platform required

    Must demonstrate the ability to meet deadlines

    Strong communication skills required

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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