-
Support Associate
1 week ago
Chico's FAS, Inc. Pittsburgh, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Support Associate
1 week ago
Chico's FAS, Inc. Pittsburgh, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Support Associate
1 week ago
Chico's FAS, Inc. Pittsburgh, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
IT Support Associate
2 weeks ago
ACA Group Pittsburgh, United StatesThe Opportunity: · The individual in the role of IT Support Associate will be responsible for providing an excellent level of customer service and care through raised IT support requests (not limited to but including - Tier 1 requests, hardware, software, peripheral equipment a ...
-
Support Associate
4 days ago
Chico's FAS, Inc. - Retail Pittsburgh, United States Freelance/ContractJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all s ...
-
Support Associate
6 days ago
Chico's FAS Pittsburgh, United States Part timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the foref ...
-
Support Associate
4 days ago
Chico's FAS, Inc. - Retail Pittsburgh, United States Freelance/ContractJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all s ...
-
Support Associate
6 days ago
Chico's FAS, Inc. - Retail Pittsburgh, United States Freelance/ContractJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront o ...
-
Support Associate
4 days ago
Chico's FAS Pittsburgh, United States Part timeWe are customer obsessed, innovative, and have the best culture in retail. Join our team today POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operatio ...
-
Retail Support Associate
3 weeks ago
Duluth Trading Company Pittsburgh, United States** Retail Support Associate - Temporary** · **Job Category****:** Retail **Requisition Number****:** RETAI03848 Showing 1 location **Job Details** · **Description** · **The position is temporary, helping with the store's inventory.** · **Purpose of Position** · The Duluth Tr ...
-
Business Support Associate
3 days ago
Westinghouse Nuclear Pittsburgh, United StatesAre you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while ...
-
Support Services Associate
3 weeks ago
Highmark Pittsburgh, United StatesCompany : · Allegheny Health Network · Job Description : · GENERAL OVERVIEW: · Responsible for the daily cleaning of patient rooms and patient transport. · ESSENTIAL RESPONSIBILITIES: · * Maintains the cleanliness of patient rooms, unit equipment, storage areas, nursing station, ...
-
Operations Support Associate
1 week ago
Lasercare inc Kensington, United States**Overview** · Lasercare Inc., is a sales and service organization for TRUMPF Industrial Lasers. · This is a hybrid, part-time position, consisting of approximately 10-15 hours on site and 10-15 hours remote work per week. Minimum 20 hours, Maximum 30 hours per week. · Our office ...
-
Key Account Support Associate
1 week ago
Aston Carter Pittsburgh, United States: Aston Carter is searching for a Key Account Support Associate for our client in the Optical space. Assist Key Account Manager by supporting regional sales and account management goals and activities; serve as Liaison between Key Account Manager and Customer Service. Answer and ...
-
Entry-Level IT Support Associate
2 weeks ago
Expedient Holdings USA, LLC Pittsburgh, United StatesExpedient is hiring multiple entry-level opportunities that offer a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our · Pittsburgh · , PA · data center, will join the Operations Support Center (OSC) team and will receive fully pai ...
-
Entry-Level IT Support Associate
2 weeks ago
Expedient Pittsburgh, United StatesExpedient is hiring multiple entry-level opportunities that offer a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Pittsburgh, PA data center, will join the Operations Support Center (OSC) team and will receive fully paid training ...
-
Entry-Level IT Support Associate
3 weeks ago
Expedient Pittsburgh, United StatesJob Description · Job DescriptionExpedient is hiring multiple entry-level opportunities that offer a fast-track to learning, promotion and career growth. The entry-level IT Support Associate, in our Pittsburgh, PA data center, will join the Operations Support Center (OSC) team an ...
-
Key Account Support Associate
5 days ago
Aston Carter Pittsburgh, United StatesASTON CARTER IS NOW HIRING FOR SALES SUPPORT REPS IN THE MOON TOWNSHIP, PA AREA · *This is a fully On-Site position* · Do you have an interest in getting your foot in the door to a high capacity sales role? · Did you recently graduate with a major in business or a related indu ...
-
Entry-Level IT Support Associate
2 weeks ago
Expedient Pittsburgh, United StatesJob Description · Job DescriptionExpedient is hiring multiple entry-level opportunities that offer a fast-track to learning, promotion and career growth. The entry-level IT Support Associate, in our Pittsburgh, PA data center, will join the Operations Support Center (OSC) team an ...
-
Entry-Level IT Support Associate
3 weeks ago
Expedient Pittsburgh, United States Full timeExpedient is hiring multiple entry-level opportunities that offer a fast-track to learning, promotion and career growth. The entry-level IT Support Associate, in our Pittsburgh, PA data center, will join the Operations Support Center (OSC) team and will receive fully paid trainin ...
IT Support Associate - Pittsburgh, United States - ACA Group
Description
The Opportunity:
The individual in the role of IT Support Associate will be responsible for providing an excellent level of customer service and care through raised IT support requests (not limited to but including - Tier 1 requests, hardware, software, peripheral equipment and network problems), assisting with administrative tasks and to review the open ticket queue to then shadow/collaborate with team members on their requests to help further and improve ACA support request knowledge.
What you'll do:
Adhere to SLA commitments for requests raised through ACA IT support channels
Assess, rebuild or decommission ACA devices which have been returned to our Pittsburgh office whileadhering to our Standard Operating Procedures
Assisting with onboarding ACA new hires (IT equipment & IT inductions)
Ticket administration and accuracy when categorizing requests
Daily ticket updates to the ticket requester(s) and IT team through our ticketing system.
Review the unassigned ticket queue to proactively take on / shadow requests
Provide first line support to ACA staff globally8. Administration - Office 365, Active Directory and NinjaRMM
Perform installations, repairs, and preventative maintenance on user computers
All reasonable duties requested by Management
To qualify for the role you must have:
One (1) year of experience in Tier 1 technical support
Experience with O365 Suite - Excel, Teams, Word, Outlook, OneDrive, etc
Knowledge of and experience with Windows 10 and other Windows Operating Systems
Ideally, you'll also have:
Technical Certifications (MCSE, A+, MCP, Network+, etc.)
Familiarity with O365 Administration
Skills and attributes for success:
Demonstrated professional integrity
Dependable, flexible, and adaptable to new ACA initiatives and changing client need
Ability to work wellin a fast-paced environment.
Ability to work independently, multi-task and prioritize effectively
Ability to establish and maintain effective working relationships with colleagues and clients
Highly motivated and goal oriented; proactive in one's own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks
Dedicated to upholding ACA's high-quality standards and customer service focus
Strong organizational and problem-solving skills with attention to detail
Strong oral and written communication skills
Understands IT team's goals, and how they impact the company. Understands impact of their work on IT team and goals
What working at ACA offers:
We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business.
Our Total Rewards package includes medical and dental coverage and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment.
You'll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance.About
ACA:
ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business.
Our innovative approach integrates consulting, managed services, and our ComplianceAlpha technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.
What we commit to:
ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
#J-18808-Ljbffr
