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    Logistics Coordinator - Lansing, United States - RJ Logistics

    RJ Logistics
    RJ Logistics Lansing, United States

    1 week ago

    Default job background
    Description

    Objective:
    The Logistics Coordinator is a critical support role for the Customer Sales Team.

    Their main objective will be the successful operational execution of the life of the load from order entry through delivery.

    To be successful in this role you need to be able to take instruction from multiple people, move at a fast pace, multitask, and be comfortable making decisions based off of limited information.


    Experience:
    Ideal candidate has 6-12 months of general logistics experience, but no experience is requiredParticipating in a fast-paced, high-energy workplaceBuilding and developing strong relationshipsSavvy tech user with the ability to learn new systems with easeUnderstanding urgency and time critical operations to support the needs of the sales reps
    Highly motivated, enthusiastic, and self-driven

    Job responsibilities:
    Accept orders from customers
    Build orders in Transportation Management System (TMS)
    Schedule appointments and track drivers to ensure on time pick up and delivery
    Communicate potential failures to customer sales team
    Assist in the completion of "customer playbook" for accounts
    Participate in customer onboarding with intent to become the subject matter expert of each account
    Follow best practices for meeting/exceeding established metrics/KPI's

    Necessary Skills:
    Strong problem-solving skills
    Inherent sense of urgencyComfortable with multi-tasking
    Proficiency in both internal and external communication

    Compensation:
    Competitive annual salary

    Vacation & Insurance:
    Competitive PTO and benefits offered for all full-time employees
    Job Features

    Job Category

    Office
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