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Quality Assurance Supervisor - Sparta, United States - Lassonde Pappas & Co., Inc.
Description
Want to learn how to make juice?Lassonde Pappas & Co. is a US
Leader in beverage manufacturing dedicated to our team members, customers and consumers satisfaction. We remain committed to our small-town roots and rural values.
Hardworking
and
caring
are qualities that make our teams special. Since 1942, we've been producing delicious products for our customers across the country
To provide the best for our customers, we focus on building the best team by creating and advancing an inclusive environment amongst our diverse workforce.
If you're passionate about customer satisfaction, reliable, and committed to being and doing better, join usWe value each of our employee's total wellbeing.
To support employees in all stages of their wellness journey, we have a robust benefits program including:
medical, dental, and vision coverage options, growth and development potential, along with 401-K, Life & Disability Insurance, PTO, Tuition Reimbursement, Health Fairs, Gym Membership Discounts, and so much more
POSITION SUMMARY
The
Blending/QA
Supervisor
is responsible for the supervision of the entire batching operation, including staffing and training, productivity, quality, and safety. This position is also responsible for the Food Safety and Food Quality programs. This role reports to the Quality Assurance Manager and is based out of our Sparta, MI location.
Primary Responsibilities include:
Supervise daily operations of the batching, bulk tanker unloading, and staging including: following basic production scheduling, work assignments, employee supervision, counseling, employee safety and administration of company policies and procedures.
Resolve any employee issues and document disciplinary actions and performance recognition to all employees in their area.
Train all batching employees to include blending of all types of products produced.
Conduct training for employees (new and tenured) on proper use of equipment and department procedures.
Monitor, assess, and make modifications to training based on individual employee training needs.
Observe employee performance to ensure they follow established standards and procedures.
Obtain production schedule, review schedule requirements and communicate work schedule and goals to staff.
Monitor production status, including speeds to ensure lines are not waiting on juice.
Verify all production is within the established standards (e.g., waste, yield, etc.)
Receive and resolve operation problem areas.
Supervise daily set up of machinery and equipment prior to startup for efficient and effective operation.
Perform as backup for any position up to five times per day or in an emergency situation.
All these activities are directed toward ensuring the productivity of batching operations.
Determine the order of processing based on the production schedule and product availability.
Visually inspect project and/or operations to ensure the quality of juice in batches are to company specifications. Oversee the
checking for color, ingredients mixture, and client specifications to ensure quality.
Train employees in the set-up, safety, and housekeeping procedures and assist blenders with setup when necessary.
Work with the safety committee in investigations and preventative actions.
Communicate any hazards to maintenance as required for corrective action.
Resolve all errors related to batches.
Assure all employees follow company policies, procedures, and established work instructions.
Comply with all federal and local regulatory requirements and LPC company and plant procedures.
Verify the QA#s pulled are correct based on receiving log/spreadsheet.
Train new employees that are hired in the work area assigned.
Advanced knowledge of the field.
Lead by example and assist others who may need guidance.
Be accessible for employees to ask questions regarding areas of expertise.
Provide positive recognition to employees who exhibit good behavior in their work area.
Provide feedback to managers on individual and team performance.
This role will be required to taste test products as needed, up to a couple of ounces per test
.
Work with corporate R&D on new product launches as needed.
Report production to Accounting, identify when finished product recounts are needed.
Monitor production yields, adjust as needed.
Review QA production records
Perform other related duties as required and assigned
SUPERVISORY RESPONSIBILITIES (If applicable)
Manage blenders; blending leads, stager, bulk receiver.
Monitor employee productivity and provide constructive feedback, coaching, counseling, and disciplining; conducting training; implementing enforcing systems, policies, and procedures.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
Communicates job expectations; planning, monitoring, and assessing job results; coaching, and counseling employees; developing, coordinating, and enforcing systems, procedures, and productivity standards.
Establishes strategic goals; identifying and evaluating trends; choosing a course of action; defining objectives; evaluating outcomes.Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
Communicates job expectations; planning, monitoring, and assessing job results; coaching, and counseling employees; developing, coordinating, and enforcing systems, procedures, and productivity standards.
Establishes strategic goals; identifying and evaluating trends; choosing a course of action; defining objectives; evaluating outcomes.EDUCATION AND EXPERIENCE
Minimum Required Qualifications
A high school diploma or equivalent required; bachelor's degree preferred.
Forklift certification 1 year
2 years' experience in manufacturing; 1 year of supervisory experience required.
Additional Preferred Qualifications
Experience in the food/beverage industry
Excellent verbal and written communication skills
Detail oriented; ability to multi-task
Excellent time management skills
Ability to work independently
Credibility and Integrity
Build and maintain professional relationships
Microsoft Office proficient
PCQI certification
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
This position requires sufficient physical ability to work in a production setting.
FREQUENT:
Ability to talk and hear; ability to sit for prolonged periods to perform computer and administrative work, stand, walk, climb stairs, stoop, bend and/or crouch; use of hands and fingers to operate machinery/equipment and all manual and electronic equipment in area of responsibility.
OCCASIONAL:
Squatting, kneeling, ability to reach above and at shoulder height; ability to lift and move up to 50 pounds, assist in batching.
This job description is not intended to contain a comprehensive list of the responsibilities that are required to successfully perform in this position.
Other duties as assigned are part of every job description.
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Lassonde Pappas & Co., Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
