- Support Data Center Operations including but not limited to receiving, storing, and shipping material.
- Handle customer queries, escalations & a large volume of day-to-day reports through the life cycle of customer orders.
- Build a close working relationship with the FTEs through understanding their day-to-day business requirements and servicing accordingly.
- Ensure customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
- Maintain accurate records and metrics, perform audits as necessary.
- Identify, document, and implement Opportunity For Improvements (OFI)
- Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
- Maintain a strong working knowledge of all operating systems pertaining to work area.
- Ability to communicate both internally and externally with the customers and stakeholders.
- Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
- Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
- Other duties as assigned.
- High school diploma or GED
- Ability to push, pull, or lift up to 50 lbs.
- Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
- Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
- Ability to adapt and work in an ever changing, stress induced changing environment.
- Ability to multitask effectively
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Logistics Coordinator - Social Circle, United States - syncreon America Inc
Description
Are you a proactive person who enjoys solving problems and formulating ideas to make a difference for your company? Then the L2: Logistic Coordinator is the position for you Here at DP World, you will have the authority to change, develop and expand our organization. We are looking for an experienced L2: LogisticCoordinator , based in Social Circle, GA to plan, direct, and coordinate the operations at the facility. It's an exciting time to join the DP World team
About the Role
How you will contribute
Your Key Qualifications
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.