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Tysons Corner

    Showroom Coordinator - Tysons, United States - AJ Madision

    AJ Madision
    AJ Madision Tysons, United States

    3 weeks ago

    Default job background
    Retail
    Description

    Madison is currently seeking a Showroom Coordinator join our team. We are looking for someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the showroom and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional. Must be available to work on Sundays.

    Essential Duty and responsibilities:


    • Greet each person who visits the showroom, and pairing customers with available appliance advisors and designers;


    • Partner with internal staff to make sure every client has a noticeably better experience;


    • Answering and directing telephone calls;


    • Taking and relaying messages;


    • Tracking daily customer traffic


    • Answering basic customer service and general inquiries,


    • Receive all incoming packages, mail, and additional deliveries;


    • Support office management duties and showroom operations


    • Manage office supply and inventory, furniture, and food/drink orders.


    • Partner with showroom & corporate marketing teams to execute and recap local market events


    • Assist with experiential projects and gifting as needed


    • Follow local events SOP and checklists to track plans, run of show, and event prep


    • Handle all local logistics (big and small) for events - including but not limited to service providers (catering, photography, rentals, floral, entertainment, a/v equipment, etc.) contracts, submit invoicing, payments, schedules, communication, follow up, invites, attendee lists, mailings, and more


    • Research new service providers for event projects as needed


    • Provide all necessary receipts, invoices, documentation to corporate marketing


    • Work with local event production resources and vendors as required


    • Travel within local markets to execute community/trade events and drive community engagement/awareness

    Skills and Qualifications:


    •A minimum of 2 years' experience in a customer service-related field


    •Strong customer experience background & skills;


    •Professional appearance;


    •Outstanding attention to detail, organized, collaborative, and creative individual;


    •Excellent writing and communication skills;


    •Proficiency in software applications including Microsoft Word, Excel, and Outlook;

    o Bonus if experience working with attendee invite management systems such as Event Farm, Eventbrite, Splash, etc.


    •Ability to multi-task while maintaining strong attention to detail;


    •Ability to take initiative, be proactive, and work independently;


    •Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction;


    •At least a high school diploma or equivalent;


    •Must be available to work Sundays.

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