- Directs and coordinates the administrative services in the office such as:
- Performs QBO related tasks including:
- Works closely with the sales & production teams to ensure good flow of communication and data. This includes a variety of software, websites, documents, and reports to include:
- Performs personnel related duties by:
- Manages social media:
- Maintains office staff as needed by recruiting, selecting, orienting, coaching, and counseling/disciplining.
- Becomes familiar with The Grounds Guys and Dirty Dog Carpet Cleaning clients and employees
- Keeps office supplies in stock and orders as needed
- Keeps workspace organized
- Takes initiative to drive our Code of Care and abide by our Code of Values
- Demonstrates the ability to carry on a professional conversation with commercial and residential residents, owners and decision makers.
- Follow up with customers after completed jobs to ensure customer satisfaction with work
- Assist sales team with follow up on sent proposals
- Use of scorpion, home advisor and other marketing sources to track marketing spending and ROI.
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
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Office Manager - Oberlin, United States - The Grounds Guys
Description
Mon-Fri, 9AM-5PM, $18 per hour, vacation time after one year, paid holidays after 90 days. This is a home based office on commercial property located in Oberlin.
As Office Manager, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of two companies, Grounds Guys and Dirty Dog Carpet Cleaning. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are adept with technology, organized, detail oriented, can anticipate needs, and complete important tasks without being asked. You are self-motivated, thrive in fast moving environments, and can manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.
Specific Requirements:
o Microsoft Office (WORD, Excel, PowerPoint)
o Reports
o Mail/Post Office
o Appointments
o Billing
o AR/collections
o Payables
o Expense data entry
o Reporting of sales and payroll taxes
o GGPro
o Service Monster
o Microsoft Office
o Paradox
o Running hiring ads to ensure the company is always recruiting.
o Managing Paradox and setting up interviews.
o Insuring payroll hours are turned in to the payroll company in a timely manner or does payroll in-house
o Creating hire packs (W-4, I-9), etc.
o Assisting with new-hire orientation.
o Ordering uniforms as needed. Keeps a small amount of inventory for new hires and replacements.
o Facebook, Instagram, Google
o Responds to both positive and negative Google reviews
