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    Supervisory Information Technology Specialist - San Antonio, United States - U.S. Army Cyber Command

    U.S. Army Cyber Command
    U.S. Army Cyber Command San Antonio, United States

    1 week ago

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    Description

    Summary About the Position:

    This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f.

    Employees occupying CES positions are in the Excepted Service and must adhere to U.S.

    Code, Title 10, as well as Department of Defense Instruction This position is located at the 106th Signal Brigade, Command Section, Fort Sam Houston, Texas.

    Responsibilities Oversee and direct numerous distinct operational functions focused on delivering theater and enterprise network capabilities, services, and applications. Provide network-oriented IT technical reviews, validations, and oversight of various proposed IT projects. Develop and execute information requirements and the architecture, policies, plans, programs, and budgets to support them.

    Assist in the development and approval of service level management agreements between the Brigade and its customer base at all levels.

    Direct and manage the activities of approximately 200 personnel, leveraging subordinate supervisors (Directors, Division, and team chiefs) throughout the Brigade.


    Requirements Conditions of Employment Qualifications Who May Apply:
    Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

    You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

    See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Army Cyber Excepted Service (CES)

    Employee Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee Current Department of Army Civilian Employees Current DoD Cyber Excepted Service (CES) Employee (non
    • Army) Current Permanent DoD Civilian Employee (non Army) Applying to Cyber Excepted Service Positions Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.
    S.C., in accordance with the procedures provided in DoD Instruction , Volume 3005, "CES Employment and Placement".

    If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.

    This position is in the Supervision/Management Work Category at the Expert Work Level within the CES Occupational Structure. In order to qualify, you must meet the experience requirements described below.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

    You will receive credit for all qualifying experience, including volunteer experience.

    Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

    Additional information about transcripts is in this document.

    To qualify based on your experience, your resume must describe one-year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position.

    Such experience is typically in or directly related to the work of the position to be filled.

    Specialized experience would be demonstrated by providing leadership in Command, Control, Communications, Computers Information Management and Information Technology (C4IM/IT) that involves implementing and supporting theater and enterprise initiatives, projects, and programs; developing policies and standard operating procedures to ensure compliance with higher level policy; ensuring development of and approving organizational work plans, short and long-range schedules, priorities, work assignments, and position structures and funding resources to effectively carry out the mission; supervising a workforce responsible for managing the delivery of Information Technology services.

    The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
    (1)

    Attention to Detail
    • Is thorough when performing work and conscientious about attending to detail.
    Examples of IT-related experience demonstrating this competency include:

    completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

    ?(2)

    Customer Service
    • Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
    Examples of IT-related experience demonstrating this competency include:

    resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

    (3)

    Oral Communication
    • Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
    Examples of IT-related experience demonstrating this competency include:

    convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

    (4)

    Problem Solving
    • Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
    Examples of IT-related experience demonstrating this competency include:

    solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

    Education Additional Information If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a Top Secret/SCI security clearance. This position requires you to submit a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.

    If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.

    This is a(n) Cyber Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement.

    When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable.

    Visit for more information. Payment of Permanent Change of Station (PCS) costs is authorized, subject to the provisions of the Joint Travel Regulations.
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