Employee (m/f/d) Complaint and - San Leon, TX, United States - Sapphire Technologies

Sapphire Technologies

Verified Company

San Leon, TX, United States

3 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

AurumTours- Leipzig- Overview

Senior, Junior, Professional
Fulltime
Permanent position
About this job

AurumTours is an independent travel organizer of CHECK24. Long-standing travel expertise, innovative system technologies, and creative ideas determine the company's spirit of the times. A high level of service quality and legal security for the customer are top priorities. AurumTours sets new standards for individual travel.

To support our team, we are looking for you as soon as possible as a
Employee (m/f/d) Complaint and Claim Management.

We look forward to your application as a
Employee (m/f/d) Complaint and Claim Management at AurumTours GmbH.

What you bring
Completed commercial training
Professional experience in telephone and written customer contact (complaint and claim management) will facilitate your entry
Very good and secure written expression is required
Strong customer and service orientation, sociability, and teamwork skills
Secure handling of common PC applications
Knowledge of English is desired

Your tasks include

Processing of incoming customer complaints, including examination of refund claims
Assertion of recourse claims against contractual partners
Cooperation with specialist departments to obtain the information necessary for processing and for quality assurance
Collaboration with our product management
Support in daytoday operations

What we offer you
-
We value your commitment: Attractive salary package, vouchers for numerous CHECK24 products