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Director, Organizational Design + Leadership Strategy - Tampa, United States - livingHR
Description
Let us introduce ourselves.livingHR is the remote-first, professional services "work agency" created to make work better.
We have served over 400+ organizations to provide human-centric, future-of-work ready, HR-managed services, professional services, and products to augment HR and People functions around the world.
livingHR believes in taking exceptional care of our team so they can take exceptional care of our clients, partners, and communities.
We are adaptable, entrepreneurial, and always looking to iterate and make improvements, which can come with a lot of change (for the better).
If you are looking for a role where no day is ever the same, and you prescribe to the idea that variety is the spice of life, then you will likely enjoy our way of working.
The people who find the most success here are those who are willing to be a part of a team, where no task is too big or too small, and feedback is welcomed.
To learn more about ourCulture Code ,
Cares Campaign , and our
WeBelong
work in Diversity, Equity, and Inclusion visit our website:
As a full-time team member, we offer you:
Autonomy & Flexibility:
We call it, WfWiMS "Work from Where it Makes Sense," a philosophy we have had in play since our inception in 2009, and we have no plans to change.
We work remotely and have offices in our hub markets if you want to come in or go onsite with a client and from time to time, we do that too.
Compensation:
Competitive, fair, and transparent base salary plus incentives for account growth, retention, and client referrals.
Comprehensive Benefits:
We provide a wide range of benefits, including medical, dental, 401k, STD/LTD, life, and telehealth mental health counseling.
Unlimited PTO/Paid Holidays:
We encourage you to use your time, with a minimum requirement, and provide *23 paid holidays.
A Culture of Impact and Humanity:
We care about the impact we make and the humanity we extend to each other, our clients, and our broader community.
Learn more about the culture here:
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Overview
Serve as the primary client contact and ensure successfuldelivery oflivingHRproduct and solutions. This role isinstrumental in maintaining a high level of clientsatisfaction. Collaborate closely with Principal and clientstakeholders to allocate resources, prioritize initiatives,and achieve project goals within defined budgets andtimelines. You will also lead the project team in delegatingand coordinating essential tasks.
Impact
Partner with principal to build and maintain strong accountrelationships byproviding quality work that wows the clientanddrives strategic impact demonstrated through clientKPIs (eNPS, turnover/attrition, career pathratio, time to fill,etc.)
Leverage data across people analytics, survey data, compensation data, and business financial data to provide insights and recommendations to internal and external clients through data storytelling
Continuously improve client satisfaction demonstratedthroughlivingHRservice delivery KPIs(NPS, client retention,account growth, client referrals, etc.)
Execute strong project management skills andorganizationthat informs accurate reporting and leads tooverallhealthyaccounts
Effectively delegate to and coach team members, ensuringwork is being done at the right level and team membersgain exposure and development across allproduct andsolutionofferings
Leverage a combination of strong HRBP and People Operations tactical experience with the ability to help clients align HR strategy to business strategy
Demonstrate strength in professional services and clientmanagement by effectivelyfosteringclient relationshipsfrom seamless implementation and onboarding throughevery phase of clientevolution andgrowthshowcasinglivingHR'svalue as an enduring strategicpartner
Lead the design and implementation of comprehensive organizational design strategies including span of control and hierarchical layers, tailored to meet the specific needs and objectives of our clients
Partner with clients to conduct in-depth analysis of current organizational structures to identify redundancies, develop recommendations for enhancing agility and streamlining operations, and implement initiatives
Collaborate cross-functionally with internal and external stakeholders, including HR leaders, executives, and external vendors, to provide strategic guidance and drive consensus and alignment on organizational design initiatives
Deliver engaging presentations and workshops to educate clients on leadership trends, and best practices, and build their internal capabilities
Stay abreast of emerging trends and innovations in leadership practices, and proactively identify opportunities to differentiate our consulting offerings and add value to clients
Lead or contribute to HR technology vendor selection and implementation projects, including requirements gathering, vendor evaluation, system configuration, testing, and training
Requirements
Bachelor's degree in relatedfield
Proven experience (3+ years) in professionalservices management, with a track record ofsuccessful project delivery and clientsatisfaction
Minimum of 8 years of progressive experience in leadership development, organizational design, or related HR functions
Experience workingas HRBP or broad generalist withinboth SMB and enterpriseorganizations
Experience with people analytics, survey data, compensation data, and business financial data
Demonstrate impact through strong subject matterexpertise and client advisement in Organizational Design
Deep subject matter expertise in organizational design principles, practices, and methodologies
Extensive experience in conducting in-depth analysis of organizational structures, identifying redundancies, and implementing strategic re-structuring initiatives to streamline operations and enhance agility.
Skilled in designing adaptable span of control and hierarchical layers, striking the right balance between decentralization and centralized decision-making to foster innovation and responsiveness.
Demonstrated ability to collaborate cross-functionally with executives and department heads, providing strategic guidance and actionable recommendations to facilitate smooth transitions during re-structuring efforts.
HR Technology experience, preferredAchieves effective project budget and timelinetargets as well as delegation and project teammanagement
Proven experience managing and growing clientaccounts (revenue)
Execution of client strategyaligned to talentstrategy
Proven track record of driving innovation and continuous improvement to support business objectives and enhance employee engagement and retention
Strong analytical skills with the ability to interpret data, analyze trends, and develop actionable insights and recommendations
Ability to travel for on-site client facilitations
Proven experience meeting or exceeding the belowtargets:
Client retention
OverallClient and employee experience andNPS
Account and project profitability
$90,000 - $115,000 a year
Our Process
Step 1:
Click that "apply" button if the role is right, the compensation is in range, and you want to make an impact We know job searches can be tough.
While we wish we could personally respond to every candidate, we will only reach out to candidates that meet or exceed the requirements and align with where livingHR has hub offices ( ).We have also built a career transition portal to help everyone in their search for their next role.
Check it out:
Step 2:
Stay connected
Follow us on social:
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Check out our Careers page for additional opportunities:
Step 3:
If you are selected for a phase 1 interview, one of the compassionate humans on our team will reach out to you to confirm your interest, requirements, desired comp, etc., and will determine the best next steps.
Candidates who move forward in this process will likely start with a virtual interview via Zoom.This virtual interview could be with one or two livingHR team members and we'll seek to truly get to know one another, share more about the opportunity, and answer any questions you have.
Step 4:
We will provide transparent and timely communication as we go.
The process looks a bit different for each role but generally, we want you to meet a cross-functional representation of the team, take an assessment, and share some work samples.
We can't wait to learn more about youIf you need assistance or any accommodations with this application, we're here and so happy to help. Contact us at
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